Auto Estimating Sub Demand Representatives

Title: Auto Estimating Sub Demand Rep: LOCATIONS: US - CO / Phoenix, AZ / Caledonia, MI / Olathe, KS

Location: CO United States

Job Description:

We are Farmers!

We are… more than just your favorite commercials.  At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.

Farmers is an award winning, equal opportunity employer, committed to the strength of a diverse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn't just our business - it's our culture!  To learn more about our high-performance culture and open opportunities, check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.

Workplace: Hybrid ( #LI-Hybrid ), Remote ( #LI-Remote )

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.

HIRING LOCATIONS

• Applicants who wish to be considered for this role must reside in one of the following locations as this is a HYBRID role:
• Greater Phoenix, AZ Area
• Greater Grand Rapids, MI Area
• Greater Kansas City, KS Area.
• Applicants in the State of Colorado may be Hybrid or Virtual according to Farmers policy.

Job Summary

Investigates, determines liability, confirms subrogation potential, establishes fair recoveries and negotiates settlement of subrogation claims.

Essential Job Functions

• Daily maintenance of electronic claims system diary and email. The electronic claims systems have diaries for each file in inventory which include actions such as incoming correspondence and documents to review; incoming phone calls; follow-up activities to be completed or deadlines to meet. The diaries serve as a daily to-do list for the claims.
• Basic negotiations and negligence discussions with adverse carriers or attorneys. Basic connotes limited financial and negotiation authority on claims of minor complexity.
• Evaluate recovery potential on simple loss types and determine quickest method of recovery.
• Maintain knowledge of national, state, and local insurance regulations through continuing education. Consults with supervisor, trainer and/or peer mentor regarding negligence evaluations, file strategies, negotiations or other trainings as needed.
• When appropriate, proactively reviews and adjusts estimates on subrogation demands from other carriers, negotiates settlement of claims with other carriers.

Education Requirements

• High school diploma or equivalent required.
• Bachelor's degree preferred.

Experience Requirements

• APD Claims or Auto Estimating experience (one year highly preferred).

Additional Qualifications

• Ability to provide exceptional customer service, problem solve, negotiate with strong investigation skills.
• Excellent written and oral communication skills.
• Possesses flexibility to work in a fast paced, dynamic work environment.
• Possesses technical aptitude including the ability to maneuver multiple system platforms simultaneously.

Physical Environment & Actions

This position operates in an open office working environment which will include normal and customary distractions, noise, and interruptions.

• Sits or stands for extended periods of time, up to a full work shift.
• Occasionally reaches overhead and below the knees, including bending, twisting, pulling, and stooping.
• Occasionally moves, lifts, carries, and places objects and supplies weighing 0-10 pounds without assistance.
• Listens to, interprets, and differentiates auditory information (e.g. others speaking) at normal speaking levels with or without correction. Visually verifies and reads information.
• Visually locates material, resources and other objects.
• Ability to continuously operate a computer for extended periods of time, up to a full work shift.
• Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate keyboard and other office equipment up to a full work shift.

Benefits

• Farmers offers a competitive salary commensurate with experience, qualifications and location.

Bonus Opportunity (based on Company and Individual Performance)

• 401(k)
• Medical
• Dental
• Vision
• Health Savings and Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• Paid Parental Leave
• Tuition Assistance
• For more information, review "What we offer" on https://www.farmers.com/careers/corporate/#offer

Job Location(s): Phoenix, AZ / US - CO / Caledonia, MI / Olathe, KS

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.

Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.

Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.