Academic Support Coach

Academic Support Coach

locations

Home Office

Full time

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Grade: Professional 305

Pay Range: $54,800.00 - $82,200.00

Job Description

Responsibilities

Primary Responsibilities

• Provides individual and group coaching assistance to students using the approved coaching framework, which includes study skills, college success strategies, and subject matter support.
• Collaborates with faculty and staff to develop coaching support and programming that will promote successful outcomes for the students in a variety of courses.
• Plans, designs, and conducts workshops and programming to provide additional academic coaching for students.
• Applies a holistic, solutions-oriented coaching approach to help students identify what they want to achieve, define success measures, and develop the best path toward those goals.
• Guides student-centric discussions that empower students to formulate individualized approaches and solutions to their unique academic challenges.
• Helps students uncover the root cause of academic issues while providing tools and instruction to help students develop the necessary skills and habits for academic success
• Guides students in developing, practicing, and mastering academic tools, skills, and habits that teach students to be accountable for their actions and results. 
• Researches and analyzes data related to coaching program use that is used to evaluate student outcomes. 
• Collaborates with other professionals within the university to promote a positive, student-obsessed atmosphere.
• Uses technology-based teaching and communication platforms to aid students in the development of competencies.
• Documents and maintains records of coaching interactions with students.
• Aide students with computer software associated with designated coursework.
• Performs other job-related duties as assigned.

This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities.  The contents of this document or related job requirements may change at any time with or without notice.

Minimum Qualifications:

• Bachelor’s degree in a related field of study or equivalency
• Two (2) years of related work experience including one year of teaching or tutoring in a subject area and study skills in secondary or post-secondary environment
• Experience requirement may be waived for candidates / incumbents with an advanced degree
• Demonstrated ability to work with diverse learner profiles. 
• Ability to work a student-friendly schedule (evenings/weekends).

Preferred Qualifications:

• Master’s degree preferred
• Demonstrated experience working with traditional and non-traditional college students and students with disabilities is preferred.
• Experience teaching subject at the college-level.
• Strong experience with distance education and distance learning students is preferred
• ICF Certified Coach

Experience in lieu of education

Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements.  Generally, equivalent relevant experience is defined as 1 year of experience for 1 year of education and is the discretion of the hiring manager.

Position & Application Details

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.