ZScaler Engineer

Title: ZScaler Engineer

Location: Washington United States

Job Description:

Job Description

Description

SAIC is seeking a Zscaler Engineer to support a mission-critical U.S. government agency in the National Capital Region. This hybrid position involves managing and modernizing enterprise cybersecurity platforms, with a strong focus on Zscaler technologies (ZIA, ZPA, ZDX) and broader Secure Access Service Edge (SASE) implementations within a Microsoft-based environment.

The ideal candidate has hands-on experience with Zscaler services (ZIA, ZPA, ZDX) across cloud, network, and identity domains. This role supports operations, troubleshooting, and integration of Zscaler platforms with enterprise systems, while contributing to policy management, Zero Trust initiatives, process automation, and cross-team collaboration.

Key Responsibilities:

• Deploy, configure, and manage Zscaler services (ZIA, ZPA, ZDX) and other security technologies such as EDR, DLP, secure web gateway, email security, IDPS, firewall, SIEM, and identity protection tools
• Integrate security solutions with Microsoft platforms including Azure AD, Conditional Access, Intune, and Microsoft Defender
• Configure and manage policies, SAML integrations, monitoring, and user onboarding for Zscaler platforms
• Monitor performance, security events, and traffic flow; troubleshoot connectivity, authentication, and application access issues
• Enforce security policies, ensure compliance, and optimize configurations to improve performance and user experience
• Respond to ServiceNow tickets, perform health checks, and support upgrades or migrations
• Write and maintain technical documentation (SOPs, change records) and automate routine tasks using scripting (PowerShell, Python, Bash)
• Collaborate with engineering, operations, and compliance teams to strengthen overall security posture

Qualifications

Basic Qualifications:

• Bachelor's degree in Cybersecurity, IT, or related field (or 8+ years of equivalent experience)
• Minimum 5 years of cybersecurity experience supporting a broad range of tools across cloud, endpoint, identity, and network security domains
• 2+ years of hands-on experience administering Zscaler services (ZIA, ZPA, ZDX), including policy management, SAML integration, and performance monitoring
• Practical experience with tools and platforms such as EDR, DLP, secure web gateway, email security, IDPS, firewalls, SIEM, and identity protection solutions
• Proficiency in Windows and/or Linux system administration, scripting (e.g., PowerShell, Python, Bash), and integrating cloud-native security technologies
• Strong analytical, troubleshooting, and communication skills

Preferred Qualifications:

• Experience in federal or regulated environments
• Familiarity with DNS-layer protection, threat analytics platforms, and Zero Trust architecture
• Exposure to tools such as CrowdStrike, Office 365, Microsoft Defender, and Intune
• Relevant certifications such as Zscaler Certified Administrator, Security+, CySA+, GSEC, Microsoft SC-300, CCNP Security, PCNSE, or Splunk Certified Architect

Clearance Requirement:

Must be eligible to obtain a U.S. Public Trust Clearance

This hybrid role requires a minimum of three on-site days per week in Washington, DC

Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Overview

SAIC accepts applications on an ongoing basis and there is no deadline.

SAIC is a premier Fortune 500 mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion.