Ward Clerk

Ward Clerk

Main area

Grade Band 2

Contract Permanent

Hours Part time - 30 hours per week

Job ref 100-AC308-1025

Site Bronglais General Hospital

Town Aberystwyth

Salary £24,833 per annum pro rata

Salary period Yearly

Job Description:

Main area Ward Clerk Grade Band 2 Contract Permanent Hours Part time - 30 hours per week Job ref 100-AC308-1025

Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.

If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don't hesitate to contact our recruitment campaigns team directly.

Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.

Job overview

An exciting opportunity has arisen for a motivated Ward Clerk to join the Endoscopy Unit at Bronglais Hospital. This is a key front- facing role working across a busy ward environment, supporting a multi - disciplinary team in delivering high quality patient care.

We are looking for someone who is adaptable, enthusiastic, and able to manage competing priorities in a fast paced setting. You will play a vital role in ensuring the smooth day to day running of the ward, by supporting nursing staff, consultants, patients and their families both in person and over the phone.

Main duties of the job

The role involves a range of administrative tasks including maintaining patient records, handling telephone and face to face enquires, processing incoming and outgoing post, coordinating appointments and arranging ambulance transport. While strong IT skills are not essential, you should be comfortable using computer systems to carry out routine tasks.

You'll be also need to collect patient notes and documentation from other departments and provide general clerical support to the unit.

We're looking for someone who is proactive, a good team player, and capable of working independently when required. Flexibility, reliability, and a positive attitude are important qualities for success in this role.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Working for our organisation

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Person specification

Essential criteria

• Good standard of education
• Numeracy and literacy skills

Experience

Essential criteria

• IT skills: Microsoft and email

Desirable criteria

• Office / Administration Experience

Language Skills

Desirable criteria

• Welsh speaker (Level 1)