Veterinary Receptionist

Title: Veterinary Receptionist - Part Time

Job Description:

Ref #

46509

Department

Clerical

Job Site

Mellett Animal Hospital

Pay Class

Part-Time

Base Min.

$ 14

Base Max.

$ 16

Description & Requirements

Company Overview

Mellett Animal Hospital is deeply committed to providing exceptional small animal medical care, reflecting a profound dedication to our patients and the Canton community. The quality of our care is reflected in our excellent 4.7-star Google rating, a testament to the trust our clients place in our skilled teammates. When you join our hospital, you are joining a mission focused on compassion and clinical excellence. This is where you can truly do your best work alongside like-minded professionals.
Joining Mellett Animal Hospital means becoming part of a supportive network dedicated to your professional success. We prioritize the continued growth of all teammates, offering robust continuing education allowances and structured programs designed to help you achieve your long-term career goals, whether that means becoming a credentialed technician, moving into a leadership role, or expanding your clinical skills. We believe in providing the mentorship and resources necessary for you to succeed at every stage of your veterinary journey.

Our medical focus is exclusively on small animal practice, ensuring dedicated attention to preventative care, internal medicine, and surgical needs. To ensure the highest standard of care, our veterinarians have direct access to a wide network of internal specialty consultants, providing immediate support for complex cases without the need for off-site referrals. This collaborative approach allows our teammates to continuously refine their clinical knowledge and feel fully supported in their daily medical decisions.
Canton, Ohio, offers an accessible and community-focused lifestyle ideal for veterinary professionals seeking work-life balance. Situated in the heart of Stark County, Canton is known for its strong sense of community and regional importance. You will find a welcoming, affordable environment that allows you to establish roots while enjoying the cultural amenities and friendly atmosphere of a classic midwestern city.

Job Description

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Competitive Compensation

A competitive hourly rate based on your experience, plus a comprehensive benefits package.

Total Wellbeing

Comprehensive coverage including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP).

Financial Health

Plan for your future with a 401k retirement plan, plus Life Insurance and Short-Term Disability options.

Commitment to Growth

For those interested, educational assistance is available to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration and career growth.

Valuable Perks

Enjoy paid time off, discounted veterinary care for your own pets, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.