UX - User Experience Designer II

UX (User Experience) Designer II

Locations: Salt Lake City, UT 84108, USA

Full-Time

Hybrid

Job Details

Schedule:
Mandatory in-office Tuesdays, Wednesdays and Thursdays
Work from Home - Mondays and Fridays
8:00 AM - 5:00 PM

Department: CX Product Team - 934

Primary Purpose: 

Responsible for shaping the overall user experience for strategic products at ARUP. Transform complex and sometimes cumbersome processes into more intuitive, satisfying, and empowering experiences for our customers. Designs and validates new experiences through customer research, usability testing, mockups, wireframes, and other UX (User Experience) artifacts. Tackles projects that are larger in scope; contributes to enterprise initiatives with minimal direction from manager or Senior UX Designer. Assists in mentoring junior Designers.  Helps define and develop the digital design framework for the organization.

About ARUP:

ARUP Laboratories is a national clinical and anatomic pathology reference laboratory and an enterprise of the University of Utah and its Department of Pathology. Based in Salt Lake City, Utah.

ARUP proudly hires top talent to create a work environment of diversity, professional growth and continuous development.  Our workforce is committed to the important service we provide to over one million patients each month.  We always strive for excellence and have a strong desire to have involvement with the advances in medicine and the role laboratory services plays within each patient’s life. We never forget that there is a patient behind every specimen we receive. 

We are looking for individuals who want to contribute to ARUP's culture of accountability, integrity, service, and excellence.  Consider joining our dynamic team.

Essential Functions:

Identifies user requirements and incorporates feedback into design solutions.

Designs and conducts appropriate user research (e.g., usability testing, contextual inquiries, surveys, etc.) for assigned products. 

Designs overall experience map and navigation for assigned products.

Analyzes customer behavior after the launch of a new product and incorporates findings into future iterations.

Creates UX artifacts to showcase design concepts and end-user needs: mockups, wireframes, prototypes, user flows, conceptual models, journey maps, personas, etc.

Collaborates with product and engineering teams to build user empathy and incorporates user feedback.

Assists in mentoring junior Designers on UX methodology and best practices.

Supports and drives principled design standards alongside an evolving design system.

Other duties as assigned.

Physical and Other Requirements: 

Stooping: Bending body downward and forward by bending spine at the waist.

Reaching: Extending hand(s) and arm(s) in any direction.

Mobility: The person in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc.

Communicate: Frequently and effectively communicate with others.

PPE: Biohazard laboratory environment that requires use of personal protective equipment in accordance with CDC and OSHA regulations and company policies. 

ARUP Policies and Procedures: To conduct self in compliance with all ARUP Policies and Procedures.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. 

Fine Motor Control: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.

Vision: Having close, far, and peripheral visual acuity to perform a variety of tasks such as make general observations of depth and distance.

Color Vision: Perception of and ability to distinguish colors.

Qualifications

Education

Required

High School Diploma or Equivalent or better.

Preferred

Bachelor's Degree or better in Psychology or related field.

Experience

Required

Bachelor’s degree in a design, psychology, human-computer interface and four (4) years’ experience in design, design research, or related field, OR High School diploma and five (5) years’ experience in design, design research, or related field

Intermediate skills using industry-standard design tools and methodologies (e.g., Sketch, AdobeXD, etc.)

Portfolio of work demonstrating relevant experience for digital customer-facing web applications

Advanced understanding of user interface design principles, usability, human factors, and the UX process

Preferred

Knowledge of web-based technologies (HTML5, CSS3, JavaScript, etc.) and their impact on the feasibility of design solutions

Self-directed and comfortable with ambiguity and complexity

Experience contributing to and maintaining a style guide or design system

Experience performing formal user research and acquiring user data (e.g., conducting usability studies)

Experience working with existing interface and interaction patterns to ensure a consistent and intuitive experience

Ability to clearly communicate your design decisions with the team