Technical Records Specialist I

Location: Boise, ID, United States

Job Description: Technical Records Specialist 1 - FS

Category: Administrative Asst

Work Type: Full Time

Remote: Flexible Hybrid

Minimum Salary: 16.81

Maximum Salary: 16.81

Pay Rate Type: Hourly

Description

The Department of Health and Welfare is seeking a highly organized individual for a full-time Technical Records Specialist 1 position within The Division of Financial services. The position is located in our downtown Boise office. The ideal candidates must be personable and professional with excellent customer service skills, be detail-oriented, self-motivated, and have the desire to work in a team environment.

This position may be eligible for telework after successful completion of probation and necessary training. Approval to telecommute is not guaranteed and subject to termination at any time.

BENEFITS:

The State of Idaho offers a robust total compensation and benefits package, including but not limited to:

• We have one of the Nation's best state retirement systems (PERSI) that offers a lifetime benefit at retirement. 
• 11 paid holidays
• Paid sick and vacation that begins accruing on your first day of employment; can be used immediately after accruing (no waiting time)
• Paid parental leave
• Medical, vision, and dental insurance benefits that become effective first of the month following your hire date. All contributions can be pre-tax (full-time/30+ hours per week)
• 2 voluntary supplemental retirement plans including both pre-tax and Roth options
• Deferred compensation plan
• Life insurance for self, spouse, and children
• Short and long-term disability insurance
• Flexible Spending Accounts (FSA) 
• Wide variety of training opportunities
• Some positions offer flexible hours and/or telecommuting
• Additional perks and discounts available through medical provider
• Public Service Loan Forgiveness (PSLF) Eligibility 
• Employee assistance program 

EXAMPLE OF DUTIES:

• Provide administrative support to the cash and grant unit staff.
• Oversee and organize multiple email inboxes.
• Gather and analyze information, make decisions, resolved problems, and respond to inquiries.
• Maintain, file, and process records and documents.
• Generate and review cash and grant reports on a daily, weekly, and monthly bases.
• Monitor cash activities, including dates, end dates, billing groups, and funding sources: ensure accuracy.
• Track final reports documentation: monitor receipts of final draws and notify grant reporting staff to close grants.
• Work in multiple operating systems.

MINIMUM QUALIFICATIONS:

You must possess all the minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position. It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below.

• Experience monitoring a records system to identify and correct errors. Typically gained by one year of full-time work experience.
• Experience researching a variety of sources to resolve problems. Typically gained by one year of full-time work experience.
• Experience interpreting, explaining and applying regulations, laws, or complex policies to carry out assignments. These complex decisions could have affected the social or economic well-being of others or would result in a service or action being denied. Typically gained by one year of work experience.
• Experience entering and retrieving data using a computerized records system. Typically gained by six months of work experience.

Below is preferred experience. It is not required for the position but applicants with this experience may receive consideration over other applicants.

• Experience using Microsoft Office (Word, Excel, Outlook) products at an intermediate level. Typically gained by at least one year of experience where these products were used daily as part of job requirements.

Learn About a Career with DHW

If relocating to Idaho, the Department of Health & Welfare does not reimburse the cost of relocating and the department does not sponsor anyone with a work visa.

PLEASE NOTE: application assistance is not available after the business hours listed below, on the weekends, or on holidays and you must apply before 4:59 pm on the closing date. When applying, use CHROME as your browser to avoid complications.

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

Preference may be given to veterans who qualify under state and federal laws and regulations.