Technical Consultant

Technical Consultant

Remote

Location: Atlanta, GA

Req ID: 326441 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. 

We are currently seeking a Payments Industry Technical Consultant to join our team in the United States (US).  This is a remote position with a travel component of up to 20% (depending on client needs and project requirements). Work hours are based on Eastern Standard Time (EST), and candidates located in the Atlanta, GA area are preferred. 

Who We Are 

NTT DATA America strives to hire exceptional, innovative, and passionate individuals who want to grow with us. NTT DATA’s Card and Payments expertise helps our clients define and implement core capabilities required to adapt to today’s rapidly evolving payments ecosystem. We leverage the deep and collective experience that our consultants have gained from working with the largest global Card and Payments organizations to support our clients move forward with key business initiatives while getting the most out of existing products and services.  Learn more about how we partner with our Banking & Financial Services clients:  https://us.nttdata.com/en/services/consulting-services/banking-and-financial-services-consulting 

How You’ll Help Us 

We are seeking a Payments Industry Technical Consultant experienced in ACI Worldwide (ACI) MTS and UPF products. The successful candidate will have a strong background in ACI frameworks, including APSF, UPF, and IPF, with hands-on experience in MCAS and ICEXS configurations. The ideal candidate will also have experience in migrating entitlements, locations, queues, and payment sources from MTS to the Control Center (CC) and have a strong knowledge of the Control Center web UI.   

How We Will Help You 

Joining NTT DATA is not only a job, but a chance to grow your career. We are committed to supporting your professional growth, development, and overall success. By joining our team, you will have the opportunity to leverage your technical skills, leadership capabilities, and industry knowledge to drive innovation, deliver exceptional value to clients, and shape the future of payments architecture. Together, we will innovate, achieve excellence, and create lasting impact in the financial services industry.  

Why the Role Is Important 

The Technical Consultant plays a pivotal role in bridging the gap between technology and business operations within the dynamic payments ecosystem. By ensuring the stability, efficiency, and functionality of money movement products, this role supports seamless payment processes that are essential to the financial services industry. The engineer's expertise in troubleshooting, migrations, and configurations directly influences clients' ability to innovate while maintaining compliance and security standards. In an industry where technological transformation drives competitive advantage, this position is instrumental in fostering client trust, enhancing operational performance, and positioning NTT DATA America as a leader in payments platforms.  

Once You Are Here, You Will 

• Provide support for ACI MTS and UPF products, including troubleshooting, issue resolution, and escalation to higher-level support teams as needed

• Leverage knowledge of ACI frameworks, including APSF, UPF, and IPF

• Apply hands-on experience with MCAS and ICEXS configurations

• Migrate entitlements, locations, queues, and payment sources from MTS to the Control Center (CC) as needed

• Utilize strong knowledge of the Control Center (CC) web UI to troubleshoot and resolve issues

• Leverage proficiency in UPF databases, Platform Manager, and Configuration Builder

• Collaborate with internal teams, including development, QA, and operations, to resolve issues and improve overall system stability

• Document knowledge and resolution of issues in a knowledge management system to improve overall team knowledge and efficiency

Basic Requirements 

• Bachelor's degree in Computer Science, Information Technology, or a related field
• 8+ years of experience with payment systems in the finandial industry
• 2+ years of experience with ACI MTS & UPF products and their configurations, including experience in migrating entitlements, locations, queues, and payment sources from MTS to the Control Center (CC)
• 2+ years of experience with ACI frameworks, including APSF, UPF, and IPF
• 2+ years of experience with MCAS and ICEXS configurations
• 2+ years of experience with the Control Center (CC) web UI
• 2+ years of experience with UPF databases, Platform Manager, and Configuration Builder
• Experience working with ISO20022 and other banking and financial services industry standards and regulations
• Experience working with any of the following payment rails: FedWire, SWIFT and CHIPS 

Preferences 

• MBA
• Consulting industry experience
• Familiarity with vendor management and coordination 

Ideal Mindset: 

• Strong analytical and problem-solving skills, with an attention to detail and the ability to troubleshoot complex issues

• Ability to work independently and as part of a team

• Excellent communication and interpersonal skills, with the ability to work effectively with internal teams and stakeholders