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Social Engagement Specialist

Stream Companies

  • Date Posted:

    8/4/2025

  • Remote Work Level:

    100% Remote

  • Location:

    Remote, US National icon-usa.png

  • Job Type:

    Employee

  • Job Schedule:

    Full-Time

  • Career Level:

    Experienced

  • Travel Required:

    No specification

  • Education Level:

    Bachelor's/Undergraduate Degree

  • Salary:

    We're sorry, the employer did not include salary information for this job.

  • Categories:

    CommunicationsEcommerceMarketing

About the Role

Social Engagement Specialist

Remote

The Social Engagement Specialist is responsible for driving organic traffic and customer engagement through effective social media marketing. This role requires a strong understanding of content optimization (copy, imagery, hashtags) and the ability to adapt to fast-paced environments and shifting priorities from Retail Ready Social Submissions. The specialist will contribute to developing engaging social marketing that aligns with client brand strategies, demonstrating a proactive and adaptable approach to new technologies and trends. 

Essential Responsibilities: 

  • Craft accompanying copy including relevant hashtags for client submitted content via Retail Ready Social Submission Platform. Deploy to various client social profiles utilizing Agorapulse. 
  • Ensure content submitted by client is scheduled within 1 business day.  
  • Serves as a resource for the team, stays informed of current client & manufacturer branding, campaigns and goals, and assists in the coordination of necessary content 
  • Adhere to Stream’s 1-hour response, 24-hour resolution policy 
  • Check scheduled posts for error-free deployment. 
  • Ensure projects are delivered on time and in line with the clients’ brands & expectations. 
  • Keep Retail Ready Social Submission Platform organized and updated as posts are scheduled. 
  • Utilizes bulk import to schedule organic social calendars a quarter at a time 
  • Ensures client preferred hashtags and brand elements are carried through in post copy 
  • Image sourcing via AEM to accompany calendars 
  • Take direction and feedback from Creative Leadership team 
  • Proficient in Facebook Business Manager 
  • Monitor direct messages and comments across various social media platforms with a professional customer-service attentiveness 
  • Closely monitor and analyze social media analytics to identify trends, measure campaign performance, and inform strategic adjustments. 


Qualifications: 

  • Bachelor’s degree or certificate in social media, graphic design, or related creative discipline  
  • 2+ years related work experience  
  • Proficient in Microsoft Office products 
     

Skills & Experience: 

  • Detail-oriented with strong organizational and project management skills, able to work well under deadlines 
  • Proficient in Adobe (Creative Cloud) 
    • Color correction, cropping, adding brand elements, callouts, etc. 
  • Highly proficient in Agorapulse 
  • Strong knowledge of ChatGPT for content calendar creation and development 
  • Adobe Experience Manager Assets (AEM) knowledge and utilization 
  • Works well under deadlines and delivers requests on time 
  • A team player who possesses strong communication and time management skills 
  • Adhere to proofing processes and all Stream procedures 
  • Understanding of automotive marketing, brand guidelines, and OEM 
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