ServiceNow Architect

Title: ServiceNow Architect

Location: International 

Job Description:

• Remote work (occasional visits in Kraków)
• B2B Contract

About our client

Client's organisation operates within the sport equipment industry and supports global operations. As a large-sized company, they foster a collaborative environment and focus on delivering high-quality technological solutions to their teams and clients.

Job description

• Architecture & Strategy: Design and lead scalable technical solutions on the ServiceNow platform that align with strategic business goals.
• Technical Leadership: Provide architectural guidance and expertise to development teams across modules like ITSM, ITOM, and CSM.
• Security & Compliance: Ensure adherence to security standards, regulatory requirements, and platform best practices.
• Development Oversight: Review enhancements, estimate stories, and advise/define in technical steps for implementation.
• Advanced Configuration: Create and maintain server-side scripts, ACLs, Business Rules, UI Actions, and UI Policies.
• Integrations: Develop and manage integrations with systems such as SAP, Jira, and LDAP.
• Platform Maintenance: Manage platform updates and perform instance cloning.
• Stakeholder Engagement: Collaborate with platform owner and business stakeholders to gather requirements and deliver tailored solutions.
• Continuous Improvement: Stay current with ServiceNow advancements, integrating new features and modules to support evolving business needs.

 

Candidate Profile

A successful ServiceNow Architect should have:

• 5+ years of hands-on experience with ServiceNow, including at least 2 years being in a technical architecture/design domain.
• Deep understanding of ServiceNow capabilities, solutions, and implementation methodologies.
• Strong CSDM experience
• ITOM and ITSM modules experience
• Strong organizational and communication skills with the ability to manage complex information effectively.
• Solid knowledge of ITIL framework and service management concepts.
• Experience in scripting, workflow configuration, and integration design.
• Fluent in English (written and spoken).
• Proactive, self-driven approach with a continuous learning mindset.

 

We offer

• Competitive salary
• B2B contract agreement
• Remote work
• Elastic worktime (start between 7:00 and 09:00 AM)
• Chance to lead impactful ServiceNow projects and collaborate with global stakeholders.

If you are a skilled ServiceNow Architect looking for a challenging yet rewarding role, we encourage you to apply and explore this opportunity in Kraków
 

Offer details

Sector

Information technology

Area

Development of IT systems

Industry

Technology & Telecoms

Location

International

Type of contract

Contract B2B

Reference number

JN-072025-6786300

Work system

remote work