Senior Product Designer, Event Management

Title: Senior Product Designer, Event Management

Location: New York United States

Job Description:

As the Senior Product Designer for Event Management, you will join the Service Management Design team which owns the end-to-end experience for our Incidents, Event Management, and Case Management products. Our tools are built for technical users who need to respond quickly to issues, coordinate across teams, and maintain service reliability in complex systems. Increasingly, we're integrating AI to help teams automate manual steps, highlight relevant context, and reduce time to resolution.

Event Management is designed for teams who are overwhelmed with disparate alerts and complex IT systems. The product intelligently aggregates, and consolidates alerts from Datadog and third party tools into one consistent view so users can understand the full context of an incident and triage quickly.

In this role, you'll collaborate closely with other designers, collectively driving the user experience across our suite of products. You'll also partner with Product Managers and Engineering teams, helping to share the future of our product suite and driving a more user-centric experience. We're on the lookout for a passionate designer who thrives on understanding technical user workflows, empathizing with their challenges, and delivering elegant solutions that simplify their experience.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You'll Do:

• Collaborate with product managers and engineers to ensure that we build the right product for our customers, and that the design is well-planned, structured, and efficiently executed.
• Work with other designers on your team to create a cohesive and intuitive user journey between the Service Management product suite.
• Possess a research and strategic mindset to ensure the product resonates with users.
• Act as an end-to-end product designer who can sketch, prototype and see your product through to production.
• Communicate your design work and the support for your design decisions internally to your product team and the whole company.
• Work closely with engineering teams to understand how your designs will be built and Q/A them before we ship.
• Be the expert in your product area, mentoring other designers on the team to do their best work.

Who You Are:

• You have 5+ years of experience in digital product design
• Your portfolio includes a proven track record of shipping intuitive web experiences.
• You are an excellent visual and written communicator who is able to clearly communicate your design work and justify your design decisions
• You have experience with advanced modern-day UX/UI tools (e.g. Figma, Sketch).
• You understand systems thinking and component-based design patterns
• You give and receive feedback well, supporting and improving the work of your colleagues as well as your own

Bonus Points:

• Familiarity designing for developer tools, process-tracking, and/or incident management tools.
• You have experience in a SaaS or B2B startup and thrive in a fast-paced environment.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our internal panel discussions
• Free, global mental health benefits for employees and dependents age 6+
• Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.