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Date Posted
Today
New!Remote Work Level
Hybrid Remote
Location
Hybrid Remote in Melbourne, VIC, Australia, Sydney, NSW, Australia

Job Schedule
Full-Time
Salary
We're sorry, the employer did not include salary information for this job.
Benefits
Parental Leave Career Development Community Service
Categories
Communications, Design, Front End Developer, UI/UX Design, Marketing, Product Manager, Project Manager
About the Role
Title: Senior Product Designer
locations
Sydney CBD Area
Melbourne, VIC - 357 Collins Street
time type
Full time
job requisition id
REQ250567
Do work that matters. Help thousands of Australian merchants deliver seamless, secure payments experiences. As a Senior Product Designer in the AER (Acceptance Experiences & Solutions) team, you’ll lead design for key initiatives in our payments ecosystem—including the MeMo (Merchant Modernisation) uplift—shaping intuitive, scalable experiences that drive adoption and measurable outcomes.
Your Business
Business Bank (BB) provides services and solutions to small-to-medium enterprises, regional businesses, and agribusiness customers. Within BB, the Payments Acceptance Team enables businesses to accept payments seamlessly and securely. The AER Team focuses on delivering innovative acceptance experiences and solutions that meet evolving customer needs.
See Yourself in Our Team
You’ll partner with product managers, engineers, and researchers to design solutions that make payments simpler, smarter, and more secure. Your human‑centred craft, product strategy acumen, and ability to connect insights to outcomes will be pivotal in how we uplift merchant experiences across Australia.
What You Will Bring
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Expertise in human‑centred design, product strategy, and structured design thinking.
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Strong Figma skills: user flows, wireframes, hi‑fi screens, and interactive prototypes.
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Ability to translate business requirements and research insights into clear design solutions.
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Skilled facilitator for workshops/co‑design; clear communicator with stakeholders.
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Advocate for accessibility and inclusive design; awareness of risk and AI considerations.
Key Responsibilities
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Lead end‑to‑end design from discovery through delivery for AER initiatives.
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Produce and maintain artefacts (flows, wireframes, prototypes) and align teams through workshops.
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Use qualitative and quantitative insights to inform decisions, mentor junior designers.
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Champion accessibility and quality across customer touchpoints.
Benefits & Ways of Working
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Flexible, hybrid work options to support balance and impact.
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Learning & career growth through chapter communities, mentoring, and curated development pathways.
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Wellbeing support including mental health resources and access to community/volunteer leave.
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Inclusive leave policies and supportive parental frameworks