Senior Product Designer

Title: Sr. Product Designer

Job ID

50212

City / Township / Village

COSTA MESA

State / Province

California

Work arrangement

Remote

Area of work

Design & UX

Employment type

Regular

Contract type

Regular

Projected Minimum Salary per year

131,000.00

Projected Maximum Salary per year

226,000.00

A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.

Your role and responsibilities

As a Lead Product Designer for Terraform, you'll bring and maintain a focus on user experience across Terraform and other infrastructure applications that Terraform integrates with. You will be exploring workflows that span across different user interfaces including the web, command line, version control systems, and API.

You'll discover and specify strategic opportunities for improvement through generative research. You'll inform product strategy, shape product design vision and direction and drive alignment across the team, and conduct evaluative research to recommend the best path forward.

In this role, you'll partner closely with product, engineering, and other cross-functional teams to envision innovative workflows for provisioning and deploying infrastructure over multiple public and private clouds, and improve the user experience measurably.

You will craft usable, useful, valuable, accessible, and delightful experiences for platform engineering teams, developers, and their organizations. You'll guide, mentor, and collaborate with product designers across the team to ensure alignment.

In this role, you can expect to:

• Drive discovery and user research efforts with generative research, concept testing, usability testing, and user analytics.
• Lead your teams to adopt a wide range of research methods, leading a community of practice to help with continuous improvement and innovation.
• Coordinate brainstorms, ideation sessions, workshops, design sprints, and other activities with your teams to align on design direction.
• Collaborate closely with multiple product and engineering teams to set priorities, goals, and roadmaps, and help guide product innovations from early concepts to GA release.
• Partner with engineers on feasibility, responsiveness, and details of design specification.
• Partner with product managers to discover and align on market needs and business goals.
• Lead the solution of a high-impact product area that connects to a broader product vision and spans multiple teams.
• Exercise significant, sound, independent judgment to determine appropriate action within established processes and proactively make recommendations on how to evolve them.
• Work iteratively in an agile environment, adapting quickly to user and stakeholder feedback to refine and enhance designs.
• Work with internal and external stakeholders to determine and prioritize new features and enhancements critical to the success of HashiCorp customers and community.
• Proactively collaborate with and mentor other designers, share your work regularly to inform and inspire across the organization, and provide thoughtful, kind, and actionable feedback in design critique sessions.

Required education

Bachelor's Degree

Preferred education

Bachelor's Degree

Required technical and professional expertise

• You are a passionate and curious designer who thrives in uncertainty and ambiguity.
• You have established yourself as a professional Lead Product Designer of enterprise software products.
• You have experience building enterprise software for infrastructure, developer tooling, or developer experience.
• You lead and influence teams to turn complex technical workflows into simple user experiences.

Preferred technical and professional experience

• You can foresee how decisions impact the quality, efficiency, and effectiveness across products and through to customer adoption, and can propose strategic solutions to mitigate risks.
• You understand the importance of culture and building a fun, high-functioning team.

ABOUT BUSINESS UNIT

IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

• Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
• Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
• Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
• Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
• Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.