Senior Payroll Support Consultant

Senior Payroll Support Consultant

Work From Home, USA

Full time

R20058862

Job Family Operations - General

About Us 

At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.  

Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.     

Who We Are  

We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life.  

Today, we’re part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what’s important to them. 

We’re empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good — for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms. 

What We Do 

Transamerica is organized into three distinct businesses.

These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities.

These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs. 

Transamerica employs nearly 7,000 people. It’s part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.

Job Description Summary

The Payroll Support Consultant requires a blend of technical payroll expertise, client service excellence, and project management capabilities to support teams in Client Onboarding and Account Management. Act as a liaison between clients, internal teams, and external partners to facilitate smooth transitions, resolve complex payroll related issues, and contribute to the continuous improvement of payroll processes.

Job Description

Responsibilities

• Lead significant payroll data integration projects planning through to execution and review.
• Act as a primary consultant for complex payroll integration, providing expert guidance to clients and internal teams.
• Drive initiatives for enhancing the efficiency and accuracy of payroll data management and integration.
• Develop comprehensive training programs for clients and internal teams, covering advanced payroll processes, integration techniques, and system functionalities.
• Stay updated on industry trends and legislative changes to ensure compliance and relevance of training content and payroll practices.
• Assist team members as needed.

Qualifications

• Thorough knowledge and experience in payroll administration and integration (typically five or more years)
• Good understanding of retirement plan administration and related compliance regulations
• Excellent problem-solving, analytical, and organizational skills
• Outstanding communication, customer service, and relationship management skills
• Strong attention to detail
• Ability to work as part of a team
• Highly proficiency in payroll software, MS Office, and database systems

Preferred Qualifications

• In-depth experience with retirement plan administration and a comprehensive understanding of the retirement industry

Working Conditions

• Remote or hybrid office/remote environment

The Salary for this position generally ranges between $75,000 - $83,000 annually. 

Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.

Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion.

This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.

What We Offer  

For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees. 

Compensation Benefits 

• Competitive Pay 

• Bonus for Eligible Employees 

Benefits Package 

• Pension Plan 

• 401k Match

• Employee Stock Purchase Plan

• Tuition Reimbursement

• Disability Insurance

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Employee Discounts

• Career Training & Development Opportunities

Health and Work/Life Balance Benefits 

• Paid Time Off starting at 160 hours annually for employees in their first year of service.

• Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).

• Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars 

• Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.

• Adoption Assistance

• Employee Assistance Program

• College Coach Program

• Back-Up Care Program

• PTO for Volunteer Hours

• Employee Matching Gifts Program

• Employee Resource Groups

• Inclusion and Diversity Programs

• Employee Recognition Program

• Referral Bonus Programs