Senior Manager, Talent Acquisition Enablement and Operations

Title: Senior Manager, Talent Acquisition Enablement & Operations

Location: New York, New York

Job Description:

Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you’ll fit right in.

Who You Are

You have a strategic mindset and exceptional ability to elevate the talent acquisition function through innovative enablement solutions. You have a deep passion for creating exceptional experiences for both candidates and recruiters. You are insight-driven with a talent for identifying opportunities and implementing transformative solutions. Your interactions are characterized by compassion, integrity, and professionalism. You excel at developing sustainable frameworks while maintaining the agility to adapt quickly when needed.  

You have high growth, start-up and international talent acquisition experience developing and implementing experience-focused strategies that will help Justworks attract and retain the best tech talent offers gloablly. You have a pulse on emerging TA technologies and methodologies and are already on your way to becoming a “TA Enablement & Experience Guru”!  

You understand how data and insights can drive exceptional candidate experiences and embrace this practice. You are committed to enabling a best-in-class talent acquisition team by building systems, tools, and frameworks that empower recruiters to focus on meaningful candidate interactions while representing our diverse values.  

This leadership position is responsible for implementing a best-in-class TA enablement function that will empower Justworks to attract and hire top talent who represent our mission and core values in their interactions with teammates, prospects, customers, and partners. You are responsible for elevating the entire talent acquisition experience, including partnering with recruiting leadership, hiring managers, and cross-functional stakeholders, scaling, and managing your team. You will be part of our larger recruiting team, where you will collaborate and partner closely to help build a best-in-class talent acquisition organization. 

Your Success Profile

What You Will Work On

• Focus on hiring, developing, and retaining the best talent in your team  
• Leading your team to create exceptional candidate and recruiter experiences by implementing innovative TA enablement strategies  
• Partner in executing on Justworks' annual hiring plan by enabling recruiters with tools, technology and frameworks that deliver top talent to the company  
• Collaborate with the greater recruiting and people team, and key cross-functional stakeholders  
• Elevate the talent acquisition function by identifying, implementing, and optimizing tools and technologies  
• Grow, develop, and refine your team to help us become one of the top talent attraction teams in NYC  
• Manage strategic relationships with talent acquisition technology partners, job boards, recruitment agencies, and other vendors to maximize value  
• Develop and execute plans for experience-focused initiatives like our employee referral program, and diversity recruiting efforts in collaboration with the larger talent acquisition team  
• Design and implement innovative solutions that enhance both the candidate and recruiter experience  
• Build a data an insights-driven culture within your team, analyzing talent acquisition metrics to identify enablement opportunities and measure the impact of experience enhancements  
• Represent our core values in every candidate and employee interaction  
• Perform other related duties as assigned  

How You Will Do Your Work

As a Senior Manager, Talent Acquisition Enablement & Experience, how results are achieved is paramount for your success and ultimately results in our success as an organization. In this role, your foundational knowledge, skills, abilities, and personal attributes are anchored in the following competencies:  

• Consultative - takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.  
• Detail-oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.  
• Initiative and motivation - identifying what needs to be done and doing it before being asked or before the situation requires it.  
• Functional expertise - subject matter expertise of specific function(s), including knowledge of principles, practices, and domain knowledge.  
• Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual, and non-verbal communication skills and listening skills to gain understanding.  

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:  

• Camaraderie - Day-to-day you can be seen working together toward a higher purpose. You like to have fun. You're an active listener, treat people respectfully, and have a strong desire to know and help others.  
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You're curious, ask open questions, and are receptive to thoughts and feedback from others.  
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed earnest, and dive in to get the job done well with a positive attitude.  
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.  
• Simplicity - Be like Einstein: "Everything should be made as simple as possible, but no simpler.”  

Qualifications

• Minimum of 8 years of professional experience in corporate recruiting, including in a fast-paced tech-focused environment  
• Minimum of 2 years of people and team management experience, specifically managing a team in a talent acquisition environment  
• Curiosity and fluency with existing and emerging tools, including AI and automation, to enhance scale, consistency within TA.
• Excellent interpersonal and networking skills at all levels of an organization  
• Ability to influence, negotiate, project-manage, and be able to build confidence and trust in leading talent acquisition enablement initiatives  
• Must have demonstrable experience with diversity & inclusion recruiting best practices  
• A tendency toward action and getting things done  
• Interest in presenting talent acquisition innovations and wins to the organization  
• Ability to develop sustainable frameworks and programs that enhance experiences versus temporary solutions  
• Model for compassion, integrity, and professionalism when interacting with others

The base wage range for this position based in our New York City Office is targeted at $155,500 to $200,300 per year.

#LI-Hybrid #LI-KK1

Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.  Salary ranges for positions based in other locations may differ based on the cost of labor in that location. 

Diversity At Justworks

Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.

We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws.