Senior Manager, Product Design

Title: Senior Manager, Product Design

Location: San Francisco, NYC, United States

Job type: Hybrid
Time Type: Full Time

Department: Design

Job Description:

tl;dr - Scribe is on a mission to build a world-class product experience powered by a brilliant team of Product Designers who make a complex product feel magical and intuitive. With some strong recent hires, we've grown to 6 teammates and are looking for a design leader to manage and help uplevel the team through this next phase of new product launches at Scribe!

Note: We're equally split between NYC and SF, so this role requires you to be based in one of these locations.

About the role

Scribe is seeking a Design Leader to help expand Scribe's product experience with a focus on user value, business impact, and love of the craft. Key responsibilities for this role include:

• Manage and grow a team of Product Designers, Marketing Designers, Brand Designers, and Design Engineers.

• Player-coach mindset, which means both managing people, and helping oversee strategy and execution of the work by diving into the details.

• Strategy and Execution: Partner with your Product and Engineering counterparts to define design's role in the overall company strategy and drive execution through a roadmap.

• Lead Design critiques and sprints while establishing design principles and review processes to ensure consistency and quality across the product.

• Raise the bar for our craft and quality across visual design, interaction, UX, and content, while staying focused on our user' needs and our company's goals.

Read what it's like Designing for Scribe and my blurb on Why I joined Scribe

About you

You'd be a great fit for this role, if this sounds like you:

• Have 10+ years of experience designing products that customers love and 3+ years of managing high-performing design teams.

• Are curious about our users and love chasing the "why, why, why" to deeply understand their issues and obsess over creative designs to solve them.

• You have a low ego. You care about building things and recognize that this may require rolling your sleeves up, getting in the trenches, and occasionally designing projects.

• Appreciate high-ownership. You're able to translate business needs from the Company OKRs to tangible design initiatives and drive measurable outcomes.

• Appreciate the craft of designing beautiful products. You can quickly build credibility with your product and engineering counterparts through a deep understanding of and respect for their disciplines.

• Care about the details. You pride yourself on delivering the best end-to-end user experience and would never say "that's out of scope" or "we can queue that up for later".

• Outcomes over output. You thrive on creating user value and know when to point your team to a multi-step design framework v/s deploying a napkin sketch to make progress.

• Strong POV. You can discern good products from great, and stakeholders rely on you to be the "taste test" for great designs.

• Experience with the latest AI tooling and ideas for how design teams can leverage them to move faster.

Bonus Points

• Experience designing for new 0-to-1 products, and helping drive clarity from the unambiguity of PMF in early stages

• Experience working with and contributing to strong design systems.

• Experience shepherding work through GitHub pull requests and giving feedback on the code our engineers are writing.

• Proven track record of hiring and coaching strong designers in previous roles.

Interview Process

• [30 min] Chat with our recruiter to learn more about the company, team, and opportunity

• [60 min] Meet the hiring manager to discuss your professional background, expectations for your next role, and assess if there's a mutual fit.

• [90 min] Interview with two of our product designers to gauge your product sense and design management skills.

• [4 hours] Onsite at our SF or NYC office to meet with the co-founders and team. This will include a panel presentation, followed by a couple of behavioral interviews, and a founder chat. You'll also have the opportunity to get to know the team over lunch!

• Offer

About Scribe

Scribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to ensure work gets done right. Our Workflow AI platform automatically documents and optimizes workflows so teams work smarter, faster, and more consistently.

We're growing fast - since our founding in 2019, we've grown to over 5 million users across 600,000 businesses. Based in San Francisco, we've raised $55M in funding from top-tier investors and are honored to have been named as a Forbes Next Billion Dollar Startup and LinkedIn Top Startup. Join us in our mission to uplevel how work gets done!

How we work

We are builders aspiring to master our crafts. We care deeply about our teammates and want to win, together. We embrace the following values:

• Accelerate impact

• Raise the bar

• Make our users heroes

• Clear is kind

• Rapid learning machine

• One team, one dream

We live to see our customers' faces light up when they realize the magic of Scribe. We bring our whole selves to work. We work smart and insanely fast. We raise the bar. And we love what we do.

Compensation and Benefits

We use trusted market data and a tiered location system to ensure competitive, equitable pay. The range below reflects this; your specific offer will depend on experience, pay parity, and location.

Base Salary: $200,000 - $245,000 + equity + benefits

• Incredible teammates: Work alongside some of the nicest and smartest people you'll ever meet.

• Ownership mindset: We're all owners here, literally. Employees receive equity in Scribe, sharing in the company's long-term success.

• Comprehensive coverage: We offer health, dental, and vision insurance for you and your dependents.

• Time to recharge: Flexible paid time off, plus company holidays to rest and reset.

• Retirement planning: Employees can contribute to a 401(k) plan to help plan for their future.

• Support for growing families. Paid parental leave to help you care for and bond with your growing family.

• Daily Lunch: SF-based employees receive daily catered lunches at our office.

• Easy commutes: Commuter benefits for our SF-based team, make getting to and from HQ simpler.

• Level up your home office: Remote? Hybrid? Wherever you work, we'll support your setup with a home office stipend.

At Scribe, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. Scribe is proud to be an Equal Opportunity and Affirmative Action Employer.