Senior Manager, Digital Manga Operations and Planning

Title: Senior Manager, Digital Manga Operations and Planning

Location: Los Angeles, California, United States; San Francisco, CA, United States

Job Description:

About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

Crunchyroll is seeking a Senior Manager, Digital Manga Operations & Planning  to help scale a newly launched product. In this role, you will own the strategy, planning, and execution driving the global growth of Crunchyroll’s digital manga offering, while ensuring cross-functional alignment throughout the process. You will partner closely with the Director of Digital Manga and key stakeholders to develop the product roadmap, manage budgets, and execute approved initiatives.

• Act as the operational owner to stakeholders and partners across Product & Engineering, Legal, Content Acquisitions, Business & Operations, Programming, Marketing, and external partners


• Ensure the workflows, partnerships, and support systems are in place to successfully run and scale the product


• Identify gaps in current processes and improve workflows with localization, programming, curation, and other operational supporting teams


• Introduce global workflows in regions to better integrate regional teams into the global organization


• Manage partner relationships that support the manga business


• Own and manage project budgets tied to operations and partnerships

This role works a hybrid schedule, with three days each week onsite in Los Angelas or San Fransisco.

About You

We get excited about candidates, like you, because you bring...

• You bring 8+ years of experience in areas like global strategy, business operations, localization, distribution, growth, or project/program management—ideally in a subscription-based business such as entertainment, publishing, or streaming technology.


• You communicate clearly and confidently, both in writing and verbally. You’re especially strong at creating polished presentations, spreadsheets, dashboards, and trackers that help senior leaders quickly understand what’s happening and what decisions need to be made.


• You’re a self-starter who spots gaps, takes ownership, and proactively supports your team. Ambiguity doesn’t slow you down—you’re good at breaking unclear asks into structured workstreams, clear priorities, and actionable next steps.


• You work well with many partners at once, collaborating across product, engineering, marketing, content, and operations to gather insights, analyze data, and help guide the direction and growth of a product.


• You’re known for your operational excellence: you’re detail-oriented, highly organized, and process-driven, and you can manage timelines, documentation, and follow-ups independently.


• You have experience working in a global, distributed organization, collaborating across time zones, regions, and cultures, and you approach that work with empathy and clarity.


• Most importantly, you’re down-to-earth and team-oriented. You care about doing great work, supporting your leaders and teammates, and building systems that help everyone succeed.

About the Team

Both domestic and ever-expanding international efforts fuel Crunchyroll's global expansion. The GTM & Planning team works with US-based leadership and regional teams to develop go-to-market and partnership marketing plans and programs. These plans and programs aim to expand Crunchyroll's growth through its O&O presence and high-profile third-party distribution partners. By doing so, the team delights and super-serves anime fans, boosting its footprint and brand awareness. The goal is to make Crunchyroll synonymous with anime worldwide.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.


• Flexible time off policies allowing you to take the time you need to be your whole self.


• Generous medical, dental, vision, STD, LTD, and life insurance


• Health Saving Account HSA program


• Health care and dependent care FSA


• 401(k) plan, with employer match


• Employer paid commuter benefit


• Support program for new parents


• Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid

The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.

Pay Transparency - Los Angeles, CA

$102,000—$127,000 USD

The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.

Pay Transparency - San Francisco, CA

$113,000—$141,000 USD

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

•  

  Courage. We believe that when we overcome fear, we enable our best selves.



•  

  Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.



• Kaizen. We have a growth mindset committed to constant forward progress.


•  

  Service. We serve our community with humility, enabling joy and belonging for others.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.