Senior Manager Clinical Operations

Title: Sr Manager Clinical Operations

Location: Chicago United States

time type

Full time

job requisition id

R0042020

Job Description:

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This position is responsible for leading and managing the development, implementation, strategic day-to-day administration of managed care operations across clinical functions (care management, case management and disease management). Establish and lead teams in the execution of providing clinical operations support to clients to include: oversight, processes, procedures and direction for managed care activities. Serve as champion of clinical operations to ensure that HCSC's clinical operations teams enhance the effectiveness, quality and client service objectives our clients expect. This position will assist in the development (along with business leaders and clinical leadership), processes that ensure the HCSC's clinical operations is compliant with internal and external requirements.

JOB REQUIREMENTS:

• Required Licensed Registered Nurse (RN).

• 2 years of experience in a clinical/surgical setting,

• Required 3 years of management experience.

• Current experience in utilization management position to include pre-authorization, utilization review, concurrent review, discharge planning, and/or skilled nursing facility reviews.

• Knowledge of medical management/nursing practices.

• Analytical skills including presenting clinical/operational recommendations to executive management, Medical Directors, or external clients.

• Problem solving skills.

• Presentation skills including presenting information clearly, concisely, and in a positive manner to internal and external customers.

• Knowledge of Utilization Management metrics, HEDIS and regulatory bodies such as NCQA and URAC.

• Microsoft Office experience.

PREFERRED JOB REQUIREMENTS:

• Experience in the success in leading clinical teams to excellence with objective outcomes.

• Registered Nurse (RN) with 2 years direct clinical experience to the consumer.

• 3 years of management experience in a managed health care setting.

• Certification in CM.

• Bachelor's or advanced degree in nursing or Healthcare field.

This is a Flex (Hybrid) role: 3 days in the office; 2 days remote.

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Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range

$90,900.00 - $164,200.00