Senior Manager Billing

Title: Career Opportunities: Sr Manager Billing (93148)

Location: Dallas United States

Job Description:

Requisition ID 93148

About Us

Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’ largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 97-year legacy in event management as well as new technologies to deliver moments that matter.

Summary

Acts as a business partner to the company’s US-based corporate, US-based business unit and branch management to ensure the effective deployment of company policies, processes, systems and metrics that contribute to the overall success of the business.  Works to proactively recognize issues and develop appropriate measures and tools to enhance the company’s financial and operational performance. Responsible for maximization of cash flow, minimizing losses and revenue enhancing accounts receivable practices.

 

This position will support our Finance team.  It is eligible to work a hybrid schedule, generally requiring work in-office and/or show-site 2-3 days per week.  This position is based out of our North Dallas office location in Dallas, TX.

Essential Duties & Responsibilities

• Oversee and manage the billing team, ensuring accuracy and timeliness of billing operations
• Mentor, train, and develop team members to enhance skills and productivity
• Allocate resources and assign tasks based on workload and priorities
• Ensure all customer invoices are generated correctly and delivered on schedule
• Monitor billing cycles and resolve discrepancies or errors promptly
• Implement and maintain efficient billing processes and systems
• Ensure billing practices comply with company policies, accounting standards, and regulatory requirements
• Conduct regular audits and reviews of billing records to identify and rectify inconsistencies
• Prepare and present detailed billing reports for senior management and other departments
• Analyze billing trends and metrics to identify opportunities for process improvements and revenue optimization
• Work closely with sales, finance, customer service, and IT teams to resolve billing issues and improve workflows
• Support the finance department with month-end and year-end closing activities related to billing
• Address escalated billing inquiries and disputes from key clients
• Develop strategies to improve customer satisfaction with billing services
• Lead initiatives to upgrade or implement billing software and automation tools
• Liaise with IT for troubleshooting and system enhancements related to billing functions
• Contribute to departmental and organizational strategic goals related to revenue management and billing efficiency
• Forecast billing workload and resource needs
• Supports senior leadership on projects and ad hoc requests

Education & Experience

• Bachelor’s Degree or equivalent from an accredited institution required; emphasis in accounting / finance preferred
• Minimum seven (7) years related experience in accounting, preferably in accounts receivable and revenue recognition
• Minimum three (3) years previous supervisory experience
• Experience with Accounts Receivable, Billing and/or Collections preferred
• Experience with project/process implementation preferred

What We Offer

Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially.  These are a handful of the types of programs and benefits our full-time people may be eligible for.  There may be some variances in specific benefits across regions.

• Medical, Dental, Vision Insurance
• Tuition Reimbursement
• Paid Parental Leave
• Life, Accident and Disability
• Retirement with Company Match
• Paid Time Off

Diversity Commitment

At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.

#LI-Hybrid