Senior Home Lending Specialist

Title: Senior Home Lending Specialist - Melbourne, Brisbane or Hobart
Type;Hybrid 

Location: Melbourne, Brisbane or Hobart

Job Description:

Senior Home Lending Specialist – Melbourne, Brisbane or Hobart

• Bring your proven home lending expertise to one of CBA’s fastest-growing proprietary channels.
• Leverage your experience to deliver high-quality lending solutions in a high-performing acquisition environment.
• Focus on what you do best — with a consistent, high-quality flow of customer enquiries and no need to chase your next deal.
• Thrive professionally and personally with flexible hybrid working, 1 day a fortnight in office.

See yourself in our team.

Direct Lending is one of the fastest-growing channels in CBA’s Home Buying ecosystem, giving you the opportunity to make a real difference for customers across Australia. You’ll deliver life-changing home lending outcomes without the need to travel or be tied to a specific region — all supported by flexible work arrangements that help you perform at your best.

You’ll be part of a high-energy, high-support team with a culture built on coaching, capability uplift and performance excellence. Here, your success is visible, valued and recognised, and you’re backed by a business committed to continuous improvement and helping you grow.

We have several exciting Senior Home Lending Specialists opportunities available. For the right individuals these opportunities can be in Melbourne, Brisbane and Hobart.

Do work that matters
The key aim of this role will be to actively expand the portfolio, to manage customers, and thorough sound needs assessment and your extensive Home Lending expertise provide customised solutions.

More specifically, you will: 

• Leverage extensive expertise to detail options, value propositions, and address queries and handle objections effectively in a range of lending scenarios.
• Develop a reputation as a trusted advisor by guiding customers and business partners on the lending journey.
• Foster advocates, emphasizing CBA's ability to cultivate authentic, enduring relationships.
• Lead passionate lenders, embodying values to drive collective success.
• Proactively utilize industry and customer networks to enhance and share knowledge of regulatory requirements, impacting market, industry, customers, and the Group.
• Apply Group's risk framework to attract/retain customers. Question risk situations and promote a speak-up culture.

We’re interested in hearing from people who:

• Bring a proven history of exceptional customer outcomes, with the ability to build trust, nurture long-term relationships and manage a high-quality lending pipeline with discipline and confidence.
• Bring a strong, proven track record in home lending, ideally as a Senior Home Lending Specialist, with the capability to hit the ground running in a fast-paced acquisition environment.
• Are genuinely passionate about helping customers achieve their home ownership goals, delivering advice with empathy, expertise and care every time.
• Want to contribute to and thrive in a high-performing, supportive team culture, bringing energy, professionalism and a commitment to continuous improvement.