Senior Developer

Title: Senior Developer

Location: MD-Laurel

27756716

Work Hybrid

Yes

Location

Laurel, MD, 20707 Hybrid

Other Location

Description

About Our Company: 

Delmock Technologies, Inc. (DTI), is a leading HUBZone business in Baltimore, known for delivering sophisticated IT (Information Technology) and Health solutions with a commitment to ethics, expertise, and superior service. Actively engaged in the local community, DTI creates opportunities for talented residents while maintaining a stellar reputation as an award-winning contractor, earning accolades like the Government Choice Award for IRS (Internal Revenue Service) Systems Modernizations.  

Location: This role is hybrid, with 3 days per week on-site in Laurel, MD (20707), and 2 days telework.  

Role: 

Delmock Technologies, Inc. is seeking a Senior ServiceNow Developer to work closely with business stakeholders to capture requirements and align them with ServiceNow’s out-of-the-box capabilities. 

Responsibilities: 

• Implements and configures Strategic Portfolio Management (SPM) core applications: 

• Configures intake forms, assessment workflows, scoring models, and demand states. 

• Sets up Planning Console, Work Breakdown Structure (WBS), project 

• templates, document templates, cost plans, time tracking, and reporting.  

• Builds resource plans, assigns roles, and configures availability and utilization reporting. 

• Aligns all SPM configurations with the CMDB and other ServiceNow platforms (e.g., ITSM, APM). 

• Configures Performance Analytics dashboards and creates role-based views for PMO, executives, and team members. 

• Supports legacy data migration or integration strategy for Microsoft Project Online. 

• Prepares the platform for future enablement of: Portfolio Workbench, Scenario Planning, Innovation Funnel, and Strategic Planning modules. 

• Ensures adherence to out-of-the-box functionality and platform upgradeability. 

• Delivers documentation, user training, and knowledge transfer to internal teams. 

Minimum Requirements: 

• Bachelor’s Degree in Information Systems, Computer Science, or related scientific or technical field, and five (5) years minimum of relevant experience 

• Work Experience: 5+ years of proven experience as a ServiceNow Developer with a strong understanding of the platform's architecture and capabilities. 

• Project Experience: Demonstrated experience working on large-scale projects in diverse team environments focusing on ServiceNow development tools and techniques, including scripting in JavaScript, Jelly, and AngularJS. 

• Hands-on experience implementing and supporting ServiceNow SPM (formerly ITBM), including Demand, Project, and Resource modules. 

• Strong knowledge of project portfolio management methodologies (PPM, SAFe, Agile). 

• Familiarity with ServiceNow Performance Analytics and CMDB relationships. 

• Ability to translate governance and planning requirements into platform configuration. 

• Experience working in ServiceNow environments with ITSM, APM, or CMDB integrations. 

• Integration Expertise: Experience integrating ServiceNow with other systems using APIs, web services, and middleware technologies. 

• Workflow and Automation: Ability to design and implement automated workflows to streamline processes. 

• Cloud Technologies: Familiarity with cloud computing concepts and platforms (e.g., Azure)  

• ServiceNow Platform Expertise: Hands-on experience with ServiceNow development tools and techniques. 

• Communication & Collaboration: Excellent verbal and written communication skills, with the ability to work closely with stakeholders to translate business needs into technical solutions. 

• Problem-solving: Strong analytical and problem-solving skills, especially when working with large, complex datasets. 

Preferred/Nice to Have Skills: 

• ServiceNow Certified Implementation Specialist – SPM. 

Clearance:  

• The ability to pass a background check is required for this position. 

Recently ranked as high as #3 among HUBZone Companies in a GOVWIN survey, DTI offers a dynamic environment for those passionate about impactful projects, community involvement, and contributing to top-ranking Federal and State Commissionaires project support teams. 

At DTI, we balance continuous growth and innovation with a strong dedication to corporate social responsibility. Join our talented team and be part of a company that values both professional excellence and community impact. Explore the exciting career opportunities awaiting you at DTI! 

DTI is committed to hiring and maintaining a diverse workforce. We are an equal opportunity employer making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class.