Senior Community Manager

Senior Community Manager

Americas or Europe

Wormhole Foundation

Our mission is to empower passionate people in the research and development of blockchain interoperability technologies. We support teams building secure, open-source, and decentralized products within the Wormhole ecosystem.

The Role

The Wormhole Foundation is seeking a Senior Community Manager to play an integral role within our Community Team, supporting a wide range of activities across the department.

What You Will Do

• Enforce the rules and guidelines across various social platforms.
• Act as the main point of contact for other Community Managers.
• Collaborate closely with the Community Lead to resolve user issues.
• Manage Discord server settings, integrations, and elevate permissions as needed.
• Plan, host, and moderate community events across our social channels.
• Assist the Community Lead with ongoing initiatives beyond typical social platform tasks.
• Foster a welcoming, engaging, and productive atmosphere within the community.
• Troubleshoot and support Discord bots, integrations, and other technical dependencies.
• Build rapport and relationships with users through meaningful interactions.

Who You Are

• 2+ years of experience managing social platforms, with a preference for Discord.
• 3+ years of experience in public communications.
• Familiar with industry-standard tools, SaaS platforms, and systems (e.g., Galxe).
• Strong proficiency in Python or JavaScript is preferred.
• Knowledgeable about guidelines and policies for providing responses to inquiries.
• Excellent written and verbal communication skills, especially with async teams.
• Thrives under pressure and in dynamic environments.
• Passionate about interacting with and supporting diverse communities.
• Willingness to work Eastern Standard Time or Central European Standard Time