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Senior Casualty Adjuster

Safety Insurance

  • Date Posted:

    7/8/2025

  • Remote Work Level:

    Hybrid Remote

  • Location:

    Hybrid Remote in Boston, MA

  • Job Type:

    Employee

  • Job Schedule:

    Full-Time

  • Career Level:

    Experienced

  • Travel Required:

    No specification

  • Education Level:

    Bachelor's/Undergraduate Degree

  • Salary:

    We're sorry, the employer did not include salary information for this job.

  • Categories:

    Customer ServiceInsuranceLegal

  • Benefits:

    Health Insurance, Dental Insurance, Retirement Savings, Education Assistance

About the Role

Title: Senior Casualty Adjuster

Job Location

Safety Insurance Main Office - Boston, MA

Job Description:

Benefits of Working for Safety

Safety has become one of the leading property and casualty insurance providers in Massachusetts mainly because of our unwavering commitment to independent agents and their customers. Our success is built on a philosophy of offering the highest quality insurance products at competitive rates and providing the best service at all costs.

At Safety Insurance, we don’t just offer jobs – we offer careers that are challenging, fulfilling, and designed to grow with you.

Our people are our greatest asset. We believe that a diverse workforce makes us stronger, more innovative, and better equipped to serve our customers. Through our supportive career, educational and family policies, we enable our employees to be their best. We respect the balance of work and leisure by offering flexible, hybrid schedules and a 37.5 hour workweek. Safety employees enjoy a positive environment in our convenient downtown office located in the heart of Boston's financial district.

We recognize the importance of rewarding our team. Along with our competitive salaries, we offer a comprehensive benefits package including medical and dental insurance, 100% matching 401k retirement plan, 100% tuition reimbursement and much, much more!

 

Job Summary

Responsible for the fair and accurate disposition of moderately complex casualty claims through investigation, evaluation, and settlement or recommendation within the authority level, up to a maximum of $25,000. This position has a potential for working at home after a training period.

Duties

  • Interprets and determines policy coverages under the personal lines and commercial lines classifications
  • Investigates, analyzes, and evaluates liability and damages
  • Develops and maintains case files that document all actions
  • Establishes adequate and timely reserves in accordance with company
  • guidelines
  • Provides equitable evaluations and settlements through negotiations
  • Directs and monitors defense counsel in the handling of cases in litigation, through conclusion by trial or settlement
  • Identifies, investigates, and refers potential fraudulent claims to SIU
  • Answers questions and resolves problems within established levels of authority
  • Provides excellent customer service
  • Performs other duties as required

Qualifications

  • College degree and commensurate casualty claims experience required
  • 3+ years’ experience handling MA auto bodily injury claims required
  • Some mediation and litigation experience required
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