Research Resources and Access Coordinator

Title: Research Resources & Access Coordinator

Location: Boston, Chicago, New York, Philadelphia or Washington DC

Job Description:

Morgan, Lewis & Bockius LLP, one of the world’s leading global law firms, with offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East, is seeking to hire a Research Resources & Access Coordinator.

Reporting to the  Research Resources & Access Supervisor, the Coordinator will support the Research Resources team related to the firm-wide use of digital resources, including password management, cost recovery, usage statistics, subscription database support, resource and connectivity troubleshooting, and technical workflow operations for Research Services staff in all offices.

This position may reside in our Boston, Chicago, New York, Philadelphia or Washington DC offices and offers a hybrid in-office/remote working schedule. Hours may vary in order to support the Team in all US Time Zones / throughout the US domestic offices.

Responsibilities:                                                                                                     

 

• Fulfills requests for database passwords in accordance with licensing restrictions and access methods.

• Maintains accurate user lists associated with digital database and newsletter subscriptions using the Firm’s resource management systems.    

• Performs necessary system updates and credentialing related to legal and professional staff arrival and departure workflows. 

• Works with the Resources & Access and Acquisitions teams to maintain documentation and  protocols for workflows.

• Assists the Access Analyst with troubleshooting and testing of digital resources and systems.

• Assists with tasks related to cost recovery, budgeting, and expense tracking.

• Support of the Resource Acquisition, Access, and Systems Analysts, managers, and directors in all tasks related to the utilization of print and digital research resources.

• Perform other related duties as assigned.

Requirements:

• A Bachelor’s degree is required.

• Experience with online resource and/or information systems, or in a library setting is preferred.

• Microsoft Office, particularly Excel, OneNote, Teams and Outlook; Sharepoint is a plus.

• Strong interpersonal, written and oral communication skills.

• Knowledge of IP authentication and other basic networking protocols.

• Ability to manage multiple priorities and deadlines with high quality eye for detail.

• Experience working with Integrated Library Systems including OPACs, and with Resource Management applications and familiarity with the Innovative Interfaces platform and/or TRG Quest is plus.

• Strong service orientation and ability to work independently and as part of a team.  

#LI-Hybrid

#LI-TS1

The base salary or hourly wage range for this position will be determined during the interview process and will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors. The final salary or hourly wages offered may be outside of this range based on other reasons and individual circumstances. Additionally, salary or hourly wages may be only part of the total compensation package. The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an "at-will position" and the firm reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, firm or individual department/team performance, and market factors.

For positions in Boston, MA and Washington, DC, the salary range for this job posting is: $72,200.00 - $115,550.00.

For positions in Chicago, IL the salary range for this job posting is: $69,100.00 - $110,500.00.

For positions in New York, NY the salary range for this job posting is: $78,500.00- $125,600.00.

Morgan, Lewis & Bockius LLP is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value inclusion and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.