Reimbursement, Team Lead, Pre-Billing

Title: Reimbursement, Team Lead, Pre-Billing (Eligibility)(Remote)

Location: United States

Full Time

Excellent Benefits with Castle paying approximately 94% of medical insurance premium, Company HSA contribution, 30 paid days off a year (includes 10 holidays), 6%-401K match with no vesting schedule, just to name a few of the benefits offered.

Job Description:

Castle Biosciences Earns "Top Workplaces USA Award" for Phoenix, Pittsburgh, and Friendswood!

You won't find a work culture and benefits package like ours every day. Come join our team and a group of colleagues who love working at Castle!

Castle Biosciences Inc. is growing, and we are looking to hire a Reimbursement, Team Lead, Pre-Billing Eligibility working remotely from your USA home-based office, with a start date prior to February 9, 2026.

Why Castle Biosciences?

Total Compensation Package:

• Excellent Annual Salary + 20% Bonus Potential
• 20 Accrued PTO Days Annually
• 10 Paid Holidays
• 401K with 100% Company Match up to 6%
• 3 Health Care Plan Options + Company HSA Contribution
• Company Stock Grant Upon Hire
• $75/month reimbursement for internet service

A DAY IN THE LIFE OF Reimbursement, Team Lead, Pre-Billing Eligibility

The Pre-Billing Team Lead is a hands-on leader responsible for mentoring and supporting the eligibility team in verifying insurance coverage for molecular diagnostic laboratory tests. This role involves actively working on department tasks while ensuring productivity and quality standards are met or exceeded. In addition to task completion, the Team Lead provides high-level support by answering questions and promptly resolving issues. A key responsibility is assigning daily tasks and assisting department leadership in monitoring team assignments and staffing to ensure timely completion of work. The Team Lead offers hands-on guidance, coaching, and support, serving as a resource for team members while identifying trends and areas for improvement. Additionally, they provide feedback to leadership on training opportunities and process enhancements to optimize team performance.

REQUIRED QUALIFICATIONS

• High School Diploma or equivalent GED or equivalent work experience.
• A minimum of 2 years of health insurance eligibility and prior authorization experience or equivalent job experience.
• In depth knowledge of assigning correct insurance plans during the eligibility process, expertise in extracting key plan information within an eligibility response, experience navigating various payer portals to obtain eligibility information, and experience communicating with patients, clinician offices, and leadership regarding the eligibility process.
• Experience handling a high volume of claims work daily (70 plus claims per day)
• Typing speed of 35 or more words per minute, with 90% or greater accuracy.

TRAVEL REQUIREMENTS

• 5 - 10% as needed for training and meetings

SCHEDULE

• Monday-Friday, 8:00 AM - 5:00 PM, exempt, working remotely within the USA.

READY TO JOIN OUR BIOTECH TEAM?

We truly appreciate your time. If this feels like the right opportunity for you, we'd love for you to complete our mobile-friendly application. We're excited to learn more about you and look forward to connecting soon!

Castle Biosciences Awards and Research Developments!

WORK AUTHORIZATION

All candidates must be legally authorized to work in the United States. Currently, Castle Biosciences does not sponsor H-1B visas, OPT, or employment-related visas.

ABOUT CASTLE BIOSCIENCES INC.

At Castle Biosciences, people are at the heart of everything we do. Our mission is to improve health through innovative tests that guide patient care. We empower patients and clinicians to make more confident, personalized treatment decisions through rigorous science and clinically actionable solutions that help improve disease management and patient outcomes.

Our impact starts with our team. Every individual at Castle plays a meaningful role in advancing patient care. We value integrity, trust, and collaboration in all we do and are committed to fostering an environment where people can grow, thrive, and make a lasting impact. Here, your work has purpose, your voice matters, and together, we're shaping the future of precision medicine.