Referral Coordinator

Title: Referral Coordinator

Location: Norwich United States

Job Description:

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Job Type

Full-time

Description

We are currently seeking a full-time (40hr) Referral Coordinator to join our team. The Referral Coordinator will work closely with healthcare providers to ensure that patients receive the necessary referrals for medical services. The successful candidate will be responsible for managing referrals from initial intake to completion, and communicating with patients and providers throughout the process.

• Manage the referral process from start to finish, ensuring timely completion and accuracy
• Communicate with healthcare providers to obtain necessary information for referrals
• Maintain accurate and up-to-date records of referrals and patient information
• Provide excellent customer service to patients, addressing any questions or concerns they may have
• Collaborate with other healthcare professionals to coordinate care for patients
• Participate in quality improvement initiatives to improve the referral process
• Monitor referral trends and identify opportunities for process improvement

Why UCFS?

Be part of a team where you can advance your clinical skills, make vital connections, and become an advocate for your clients and the community. You will have opportunities to cultivate and enhance your clinical skills through individual and group supervision, in-house training, and outside training. Our team is passionate about the services we provide and is committed to making a difference, while striving to become more culturally competent and affirming each day. At UCFS, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the complex needs of those we serve. We work collaboratively across programs at our agency to remove barriers and streamline access to services including behavioral health services, primary care, dental, case management and more.

Requirements

• High school diploma or equivalent required; associate's or bachelor's degree in healthcare or related field preferred
• Medical Assistant Certification
• 3+ years of experience in healthcare or customer service required
• Strong communication and interpersonal skills
• Excellent organizational and time management skills
• Proficient in Microsoft Office and electronic medical records systems
• Knowledge of medical terminology and insurance policies preferred

UCFS offers a comprehensive benefits package including:

• Flexible hybrid remote & on-site schedules
• Competitive salaries
• Generous paid time off including 3 weeks' vacation, 4 floating holidays, paid company holidays and 10 sick days each year
• Medical, dental and vision insurance
• 401(k) plan with 6% employer contribution
• Paid life and disability insurance
• National Health Services Corp. Loan Repayment

UCFS is committed to providing equal employment opportunities to all applicants and employees as protected by applicable federal and/or state law.