Receptionist

Receptionist

Location: Melbourne Australia

Job Description:

Receptionist

Slater and Gordon Lawyers are a leading personal injury and class actions law firm where every member of our team has a shared passion for our clients: we are people caring for people.

Our commitment to our people includes offering genuine work-life balance, with a hybrid work environment allowing them to split their time between home and the office. We recognise and reward high performance and have outstanding employee benefits including a week of shutdown leave, paid parental leave, extra-long service leave, together with various ongoing learning and professional development opportunities.

What are we looking for?

We are now seeking a Receptionist to join our Melbourne office. This is an ongoing Full Time opportunity, however we are also open to Part Time if it suits. You will be the first person that a client meets in their legal journey. That's why it's so important that our teams are welcoming, empathetic and caring.

You can expect to be involved in the following tasks and duties:

• Meeting and greeting our clients and/or our external suppliers
• Assisting in setting up appointments and booking meeting rooms
• Preparing rooms for client meetings, conferences and board meetings
• Answering phones and directing our clients to their legal teams
• Attending to and preparing meeting and video conference room bookings
• Occasional travel and catering bookings (if required)
• Administrative tasks (occasional photocopying and/or archiving duties)
• Draft communications to all staff

What will you bring?

For you to be successful you will need to have the following skills and attributes:

• A welcoming and easy going nature, with the ability to put our clients at ease when they arrive to meet their lawyer
• Available at least 3 days a week, especially Monday - Wednesday
• A good listener and ability to help direct our clients to the right person to help them
• Prior experience in customer service and/or client facing roles
• A confident multi-tasker who conveys calm control when helping clients both face to face and over the phone
• Passionate about client care and willing to work as part of a team that seek ways to continually improve the service that we provide to our clients
• Proactive approach to solving problems

What next?

If you are interested in this opportunity, please apply directly to Slater and Gordon. We prefer to talk with you personally and are not accepting applications from recruitment agencies.

To be eligible for this position, you must be an Australian citizen, a permanent resident, or hold a valid visa with full and unrestricted working rights in Australia. Proof of work rights will be required as part of the Slater and Gordon application process.

Acknowledgement of Country Slater and Gordon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all First Nations peoples today.

Diversity + Inclusion Slater and Gordon is committed to creating an inclusive workplace that values diversity and ensures equal opportunities for all. Slater and Gordon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes. We understand that everyone has different needs. If you require reasonable adjustments throughout the recruitment process, please let us know in your application.