Quality Assurance Business Analyst

Title: Quality Assurance Business Analyst

Auto req ID: 83065BR

Employment Type: Full-Time

City: Monroe Township

State New Jersey

Job Summary

As a Quality Assurance / Business Analyst within our Distribution Center IT team, you will work closely with DC Operations, software engineers and cross functional team members to analyze and define requirements, develop and execute test plans, and ensure the quality of all systems within our Warehouse and Order Fulfillment operations. Responsible to author and review test scenarios, you’ll develop and execute manual and automated test cases, and if you can break our systems – document the corresponding defects while partnering with team members to drive problem resolution. You’ll see projects through to completion by completing code promotions and deploying software releases for the applications and processes tested. Working directly with the DC management team troubleshooting issues, you’ll provide training on new applications and systems changes, ensuring successful deployment and user experience.

This role is a hybrid position working out of our Monroe, NJ office.

An employee in this position can expect an annual starting rate of $75,000 - $88,000, depending on experience, seniority, geographic locations, and other factors permitted by law.

Full Time (30+ hours per week) Benefits Include: Sick Pay, Employee Discount, Vacation, Personal Days and Company Holidays, 401(k), Health Benefits, Disability, Life Insurance, Transit, Tuition Reimbursement

What You Do

• Partner with business owners (DC Operations and Operations Management) to define, analyze and interpret the project requirements for the purpose of aligning the business needs with the IT solution, ensuring quality through the development life cycle.
• Participate in all phases of the software development life cycle (SDLC), including reviewing and providing feedback on requirements, developing test plans, test scenarios, automation, and execution of test scripts.
• Develop and execute detailed test plans and strategies, perform functional (system testing, black box functional testing, and/or UI testing), database, regression, and/or load testing, and coordinate user acceptance testing for new and enhanced applications to ensure coding completeness and accuracy before promoting applications or enhancements.
• Document test events/determine and communicate issues/risks.
• Maintain QA environments along with build and deployments, coordinate production deployments and release planning.
• Compile comprehensive systems deployment and setup plan, schedule code promotions and monitor the behavior of the modifications in production.
• Ensure smooth and successful launch of new code by appropriately scheduling and communicating with DC management in multiple facilities, creating user documentation, planning for user acceptance testing and providing end user training.
• Create and update QA and Systems Documentation including process flows, detailed requirements and functional specifications as needed.
• Assure test parity with all actual production environments to ensure that applications conform to standards and conventions as defined in business specifications.
• Ensure compliance with established quality standards and best practices.
• Develop new approaches to solve problems identified during quality assurance activities and provide recommended process improvements to management.

Knowledge & Experience

• Strong analytical and problem-solving skills, technical and troubleshooting skills .
• Excellent written and verbal communication skills, effectively communicating findings, recommendations and training to stakeholders, including technical and non-technical employees and testing teams.
• Proven experience with database testing and SQL
• Bachelor’s degree or equivalent experience and/or technical training
• Minimum of three (3) years of experience with QA methodologies, data gathering and facilitation techniques, Business/Systems analysis, and experience testing and troubleshooting custom or vendor applications
• Experience with Warehouse Management Systems, logistics, fulfillment
• Strong software testing background with knowledge of full SDLC
• Hands on experience writing and executing SQL queries with an understanding of relational databases
• Experience developing thoroughly documented test cases and executing test plans and strategy, collaborating with software engineers and business process owners
• Experience using automated test tools and test case management applications
• Experience with the following a plus:
o Original Software Testbench and related products for automated and manual testing
o PTC Windchill and Implementer source control and change management software
o Microsoft Visual Studio, Microsoft SQL Server
o Hands-on experience on the IBM iSeries using fixed and free format RPG, RPG with imbedded SQL, IBM Control Language Programming (CLP), ILE, and DDS, as well as the IBM Rational product
o Web services and related technologies: HTML, XML, Soap/REST
o related experience in application development, implementation and design skills
• Ability to work under tight deadlines and handle multiple detail-oriented tasks in a fast-paced environment

EEO Statement

As an Affirmative Action Employer, Barnes & Noble hires qualified people to perform the many tasks necessary for the success of our business and is committed to diversity in the workplace. An essential part of this policy is providing equal employment opportunity for all. All employment practices and decisions—including those involving application procedures, recruitment or recruitment advertising, hiring, placement, job assignment, transfer, promotion, demotion, training, rates of pay or other forms of compensation, benefits, discipline, leave of absence, layoff, recall, termination and general treatment during employment—will be conducted without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression (including transgender status), hairstyle, height and/or weight, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other self-identified, perceived or actual characteristic protected by applicable federal, state, or local laws and ordinances.