Provider Call Center Lead

Gainwell Technologies

  • Date Posted:

    3/3/2025 

  • Remote Work Level:

    100% Remote

  • Location:

    Remote in West Sacramento, CA
  • Job Type:

    Employee

  • Job Schedule:

    Full-Time

  • Career Level:

    Experienced

  • Travel Required:

    No specification

  • Education Level:

    We're sorry, the employer did not include education information for this job.

  • Salary:

    We're sorry, the employer did not include salary information for this job.

  • Categories:

    Call CenterCustomer ServiceOperations

  • Benefits:

    Unlimited or Flexible PTO, Health Insurance, Retirement Savings, Education Assistance

About the Role

Manage customer inquiries by answering calls and providing timely responses. Ensure data integrity through weekly report reviews and monitor transactions to adhere to service level agreements while collaborating with team members on service issues.
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