Program Manager

Title: Program Manager (Kempen)

Location: Boston-MA United States

Job Description:

Work Type: Part Time, Onsite

Job ID:RQ4035917

Site: Massachusetts Eye and Ear Infirmary

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary

Responsible for managing all aspects of a program and corresponding projects. Implements initiatives that support alignment with organizational goals and strategic planning. Leads the communication and collaboration with stakeholders. Develops the program schedule, budget, and various program and project plan details. Analyzes data, prepares reports, and provides regular updates to program leadership. Identifies and escalates issues and risks and recommends solutions. Leads and provides guidance and support to other administrative team members.

Does this position require Patient Care?

No

Essential Functions

• Leads program and project teams and coordinates and delegates cross-project initiatives.
• Conducts research, manages and analyzes data in systems, and develops reports and presentations to support programs.
• Identify potential risks, issues, and challenges associated with programs and develop mitigation strategies to minimize impact.
• Monitor program progress and proactively address deviations from plans, timelines, or budgets.
• Manages the program budget, ensuring responsible allocation of resources and adherence to financial guidelines.

Qualifications

Education

Bachelor's Degree Related Field of Study required

Can this role accept experience in lieu of a degree?

Yes

Licenses and Credentials

Registered Nurse [RN - State License] - Generic - HR Only preferred Emergency Medical Technician - Paramedic [Massachusetts] - Massachusetts Office of Emergency Medical Services preferred

Experience

Program Management Experience 2-3 years required

Knowledge, Skills and Abilities

• Strong leadership and project management skills, with the ability to effectively coordinate and delegate tasks, manage timelines, and drive results.
• Excellent interpersonal and communication skills, with the ability to engage and collaborate with medical professionals, faculty, and staff at all levels.

Additional Job Details (if applicable)

POSITION SUMMARY:

Responsible for coordinating program activities and providing administrative support, ensuring operational efficiency and alignment with organizational goals. Facilitates communication across departments, monitors program timelines, and supports project implementation to enhance program effectiveness. Contributes to reporting and data analysis to assess program impact and support strategic improvements.

ESSENTIAL FUNCTIONS:

Assist in the day-to-day administrative tasks related to program management.

• Maintain accurate and organized program documentation, including project plans, reports, and correspondence.
• Assist in the planning and execution of events related to hospital programs, such as workshops, training sessions, and community outreach activities.
• Enter and manage program-related data, ensuring accuracy and completeness.
• Communicate with program participants and stakeholders, providing information, collecting feedback, and addressing inquiries.
• Provide assistance with the program's financial operations.

EDUCATION AND EXPERIENCE:

College graduate

Related Field of Study preferred

Experience

Administrative or program support experience. 0-1 year required

Knowledge, Skills and Abilities

• Ability to prioritize, delegate, and manage multiple projects and responsibilities simultaneously.
• Basic financial/accounting skills.
• Strong oral and written communication skills.
• Additional Job Description

Additional Job Description

WORKING CONDITIONS: Office environment.

PHYSICAL REQUIREMENTS: Standard office environment- long periods of walking, standing and sitting.

HIPAA Privacy Training and Sanctions

All employees who have access to health information whose confidentiality is protected by the HIPAA Privacy Rule are required by the Rule to receive training so that they have an understanding and knowledge of the Privacy Rule that corresponds to their job responsibilities and of the group health plan's policies and procedures that impact on their job duties. Training on the requirements of the HIPAA Privacy Rule and the plan's health information policies and procedures under the direction of the institution's privacy officer is a pre-requisite for this position. Employees who violate the requirements of the HIPAA Privacy Rule will be subject to discipline, up to and including termination. This description is intended to indicate essential tasks and levels of work difficulty that will be required of positions that will be given this title. It is not intended to limit or in any way modify the right of supervisors to assign, direct, or control the work of staff members under their supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned but that are of similar kind or level of difficulty.

Remote Type

Onsite

Work Location

20 Staniford Street

Scheduled Weekly Hours

32

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$62,400.00 - $90,750.40/Annual

Grade

6

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.