Product Specialist

Title: Product Specialist

Location: Palo Alto, CA, US, 94304

Department: Solution and Product Management

Job Description:

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

This is a Hybrid role base out of Palo Alto, CA. Hybrid is 3 days week onsite, 2 days week remote.
What you'll do:
We are seeking a Product Specialist who is part of the Product Management team for SAP BTP HANA & Persistency at SAP. Your role will be to help define and drive the product vision and roadmap by deeply understanding customer challenges and creating innovative, outcome-driven solutions that deliver value, differentiate from competition, and drive business growth. The role aligns cross-functional teams to ensure products delight customers and serve strategic goals of SAP. You will be working to help achieve key objectives: maximize the adoption, consumption, revenue, margin, and customer satisfaction of our products; drive collaboration between engineering, customer success, marketing, and other cross functional units for product requirements; research market and competition to support development of product strategy and roadmap; articulate our technical capabilities into understandable business value.

Key Responsibilities:

• Supporting the development and execution of the product strategy
• Gathering and prioritizing product requirements
• Supporting maximizing product adoption, migration, retention, and expansion activities and programs.
• Administering feedback gathering programs, responding to queries from customers and monitoring online communities
• Creating sample programs for new and upcoming technology as well as writing technical assets and whitepapers for internal and external audiences
• Assisting in the testing of new features during their beta cycles
• Developing and delivering documents, product demonstrations, webcasts and other related activities with team members

What You Bring
Preferred Qualifications:

• Bachelor's degree or foreign equivalent in Computer Science, Engineering, Information Technology, or a related field of study
• Fluent in English
• Technical knowledge of cloud concepts and tools applied to the area of big data processing as well as experience with experience with AWS/Azure/GCP
• Technical knowledge of Database, Data Management or Analytics space, focusing on solutions like Apache Spark, SAP HANA, SAP HANA Cloud, SAP BW, SAP Data Intelligence, SAP Analytics Cloud or SAP BusinessObjects
• Minimum four years product or solution management related role and/or customer/field facing related role experience

Soft Skills:

• Strategic mindset
• Ability to work independent and in (virtual) teams
• Builds collaborative work relationships with similar functions across SAP
• Excellent written and verbal communication skills for both internal, external, and C-level audiences
• Communicates relevant messages in a timely manner and with constructive feedback to colleagues & managers

Meet your team:
We are the SAP BTP HANA & Persistency Product Management team. We are part of the SAP HANA & Database development organization. Our ambition is to become the primary provider of database, storage, and data processing solutions for the entire SAP ecosystem. Our mission is to make SAP HANA Cloud the data management backbone for SAP's ecosystem, powering a wide range of scenarios, including transactional, analytical, and the next generation of AI-enabled intelligent data applications.

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is $103,300 - $218,600 (USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

Requisition ID: 426456 | Work Area:Solution and Product Management | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid