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Product Manager

Commonwealth Bank of Australia

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  • Date Posted:

    8/4/2025

  • Remote Work Level:

    Hybrid Remote

  • Location:

    Hybrid Remote in Sydney, NSW, Australia australia.png

  • Job Type:

    Employee

  • Job Schedule:

    Full-Time

  • Career Level:

    Manager

  • Travel Required:

    No specification

  • Education Level:

    We're sorry, the employer did not include education information for this job.

  • Salary:

    We're sorry, the employer did not include salary information for this job.

  • Categories:

    Banking,  Customer Service,  Risk Management,  Product Manager,  Project Manager,  Sales

About the Role

Title: Product Manager

Location:

Sydney CBD Area

time type

Full time

job requisition id

REQ243332

Job Description:

Product Manager, Buy a Home –  Apply with Ease 

  • You’re an accomplished Product Manager, driven to deliver exceptional outcomes 

  • We’re committed to delivering outstanding customer experiences 

  • Together we can achieve big goals and empower our customers  

See yourself in the team 

The Apply with Ease Crew looks after the home loan application, purchase and settlement experience for our customers, as well as the systems that support our staff in delivering best in class customer service.   

This role sits within the Buy a Home Squad in Apply with Ease. This squad is highly diverse and autonomous with a mix of Product Managers, Engineers and Design; meaning that you can deliver on proposed changes at pace with limited dependencies across the Crew or domain. The role is focused on creating a best-in-class app, revolutionising the way customers search and purchase their home by making a complex and overwhelming process seamless, intuitive and enjoyable.  

Do work that matters 

You will report to the Product Owner (Buy a Home) for your day-to-day delivery and a Chapter Lead to support your performance and career development.  

As a Product Manager, you will deliver clear business requirements for development, contribute to development of great customer experiences, and ensure the product/service remains safe and compliant. 

Additionally, you will: 

  • Understand and represent the voice of the customer 

  • Identify, lead and deliver on multiple pieces of work to ensure our features are market competitive and delivers value to customers. 

  • Have the opportunity to work with groundbreaking AI technology to deliver new and exciting experiences for our customers.  

  • Review customer break points in the product life cycle to identify and deliver customer experience improvement opportunities in the portfolio. 

  • Work closely with key stakeholders to deliver change for our customers to improve customer experience and outcomes 

  • Partner with Risk and Compliance to proactively identify and manage operational and other risks in the portfolio. 

  • Assist with developing and delivering on a roadmap of initiatives targeting at improving Buy a home engagement and digital HL channel growth.  

We’re interested in hearing from people with: 

  • Previous product management experience, within financial service (required) 

  • A proven track record of delivery of high impact initiatives that drive customer value 

  • Risk Mindset – All CommBank employees are expected to proactively identify and understand, openly discuss, and act on current and future risks. 

  • Strong problem-solving and stakeholder management skills 

  • Strong planning and time management skills with the ability to deal with competing priorities 

  • Strong written and verbal communication and influencing skills  

What’s in it for you?  

This is an excellent opportunity to broaden your skills and experience in a Product Manager role. This role will give you significant exposure to multiple teams within Home Buying and broader which will allow you to build knowledge in various areas. 

We operate in a hybrid working environment, meaning a blend between being in the office and working remote.

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