Premium Travel Consultant

Title: Premium Travel Consultant - German speaking

Location: Cape Town Western Cape ZA

Type: Full-time

Workplace: Hybrid remote

Job Description:

Description

Premium Travel Consultant for exclusive premium clientele – We are looking for passionate and motivated talents to strengthen our team!

Enter a world where luxury meets perfection and extraordinary experiences await you. As a Luxury Premium Travel & Lifestyle Designer at one of the world's leading lifestyle management companies, you will design unforgettable journeys and personalized services for discerning clients who expect only the best. This is more than just a job; it's a career that combines your expertise in creating exclusive experiences, your commitment to customer satisfaction, and your passion for global trends. Join our team to bring luxury to life and take your career to the next level.

To complement our team at our location in South Africa, we are looking for a professional, motivated and committed Premium Travel Consultant (f/m/d) in the area of ​​Luxury Travel & Lifestyle Management, effective immediately or by arrangement.

Main tasks

• Advice to our customers – Premium Cardholders – by phone and email in German and English
• Processing of customer inquiries from the creation of offers to the invoicing of individual trips
• Make reservations with airlines, hotels and travel agencies
• Creation of tailor-made offers and travel documents as well as development of travel plans
• Passionate advice and provision of travel experiences
• Active sale of special promotions and exclusive offers

Requirements

What do you bring with you?

• Completed commercial or equivalent training
• Several years of professional experience in the travel industry, tour operator or travel agency
• Sound GDS knowledge (preferably Amadeus) and excellent destination knowledge is an advantage
• You are fluent in German, English, French or Italian (any other language is an advantage)
• A strong passion for everything related to travel and the luxury lifestyle
• Interest in gastronomy, events and culture
• You have strong communication skills and love to provide excellent service and quality every day
• We value an exceptional range of services and live by this motto
• Available on a full-time basis (minimum 80%)

Unfortunately, career changers cannot be considered for this position.

Hybrid Working / Remote Working Policies:
Location: South Africa

Please note that if you live within commuting distance of the office, you will be asked to work in a hybrid working model – at least twice a week in the office.

A secure home office workspace at your confirmed address, free from background noise or other distractions, is required.

If you plan to work remotely or in a hybrid model, you must meet our minimum internet speed requirements. To check your internet speed, please click here , follow the instructions, and take a screenshot after testing. Upload it. We'll let you know if you meet our minimum requirements in the next phase. Alternatively, you can work from our fantastic office.

Benefits

Our people are at the heart of our business, and we foster a culture of recognition and appreciation —both through regular performance reviews and the annual Extra Mile Awards , where we celebrate those who have excelled in their roles . We also encourage all employees to incorporate their personal goals and interests into their careers at Ten —and support them every step of the way .

What awaits you?

• Relocation assistance if required (T&Cs)
• Competitive salary , depending on experience, plus performance-related bonus and an attractive Ten Loyalty Rewards program as a thank you for your loyalty
• Paid vacation , including one additional day off per year for volunteer work
• Paid sabbaticals – One (1) month of paid leave after every five years of service, without using annual leave
• Remote work opportunities – including remote working holidays with the opportunity to travel and work worldwide for up to 4 weeks at a time
• Employee discounts – access to exclusive travel and lifestyle offers, as also available to our premium customers
• ICAS health and wellness services – confidential, free of charge and available to all employees
• International premium clientele who expect excellent service, including personal support of a high-quality portfolio
• Varied tasks in a lively, international environment
• Development opportunities and real career prospects in an agile and internationally growing company
• Be part of our global, dynamic and inclusive team that embraces diversity and values ​​collaboration

 

Who are we:

Ten Lifestyle Group  is a global luxury concierge service and offers a unique opportunity to become part of a dynamic team in our travel department. Our clients and employees are at the heart of everything we do. We assist high-net-worth (HNW) and ultra-high-net-worth (UHNW) clients in organizing their leisure and luxury travel.

Our goal at  Ten  is simple: to become the world's most trusted service company. We deliver our service through a combination of our unique, technology-enabled platform and the expertise of our highly skilled Lifestyle Managers. Ten is growing rapidly and has ambitious plans to continue innovating and improving the lives of our members.

As a certified  B Corp, Ten Lifestyle Group  is   part of a global community of companies committed to making a positive impact on society and the environment.

Who Are We? We are the  Ten Lifestyle Group - This is what we do !

 

Our commitment to diversity:

We embrace diverse mindsets, cultures, and experiences. Diversity is a core part of our corporate philosophy, and we are committed to an inclusive work environment. All aspects of our collaboration—from hiring to promotion—are based on merit, competency, commitment, and business needs.

"Ten works exclusively with a select list of preferred recruitment agencies. Please note that we are not currently accepting any other recruitment agencies. Ten Group is not responsible for fees associated with unsolicited applications."