Preaccess Specialist

Title: Preaccess Specialist

Location: Remote, USA

Job Description:

Area of Interest: Patient Services

• FTE/Hours per pay period: 1.00
• Department: Financial Clearance
• Shift: Monday-Friday 9AM to 5:30PM, No Weekends or Holidays
• Job ID: 178260

Overview

Shift: Monday-Friday 9AM to 5:30PM, No Weekends or Holidays

Location: Remote, with strong preference for candidates residing within the UPH geographies of Iowa, Illinios, & Wisconsin

We're seeking a Preaccess Specialist to join our team! In this role, you'll perform pre-registrations for scheduled accounts for multiple UnityPoint Health affiliates via contact with patients, physicians or appropriate information sources.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:    

• Expect paid time off, parental leave, 401K matching and an employee recognition program.

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

• Obtains insurance eligibility, benefits for inpatient and outpatient, scheduled and nonscheduled visits
• Updates demographic and insurance information in system as needed
• Initiates collection process by creating and mailing estimates, contacting patients/representatives about date of service deductibles, coinsurance and copayments
• Establishes financial arrangements with patients according to policy
• Primary documentation source for access and billing staff

Qualifications

Education:

• Required:
  • High school Diploma or GED
• Preferred:
  • Experience in a hospital patient access/patient accounts department, medical office/clinic or insurance company

Experience:

• Required:
  • Previous customer service experience
  • Mathematical aptitude to make contractual calculations and estimate patient financial obligations
• Preferred:
  • Experience interacting with patients and a working knowledge of third party payers and collections
  • Prior experience with verification, and payer benefit and eligibility systems
  • Knowledge of Medical Terminology