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Policies and Procedures Manager

CSC - Corporation Service Company

  • Date Posted:

    7/25/2025

  • Remote Work Level:

    100% Remote

  • Location:

    Remote in Jersey

  • Job Type:

    Employee

  • Job Schedule:

    Full-Time, Part-Time

  • Career Level:

    Manager

  • Travel Required:

    No specification

  • Education Level:

    We're sorry, the employer did not include education information for this job.

  • Salary:

    We're sorry, the employer did not include salary information for this job.

  • Categories:

    Risk ManagementLegalProduct ManagerProject Manager

About the Role

Title: Policies and Procedures Manager

Location: Jersey

Job Description:

Manager, Policies & Procedures

Location: Jersey

Department: Legal, Risk & Governance

Vacancy Type: Permanent, Hybrid

35 hours per week, but can accept part time / reduced hours up to 25 hours

The position

Are you a skilled professional looking to shape the policies and procedures framework of a complex, regulated business? Do you thrive in a dynamic, collaborative environment where your expertise can make a real impact?

We are seeking a Manager of Policies & Procedures to join our Legal, Risk & Governance team in Jersey. This is a pivotal role that involves overseeing policy submissions, providing guidance to the business, managing periodic reviews, and supporting the implementation of group-wide enterprise policies. Your expertise will help ensure our regulatory compliance and operational excellence as part of a global organization.

Your Responsibilities

Technical Expertise

  • Policy and Procedure Oversight: Manage and review submissions to the BAU log for new policies, changes, and updates to ensure they align with regulatory and operational standards.
  • Practical Application: Offer guidance on the interpretation and implementation of policies and procedures, balancing technical accuracy with pragmatic solutions.
  • Regulatory Knowledge: Maintain an up-to-date understanding of local legal and regulatory changes, recommending updates to internal procedures as required.
  • Risk-Based Projects: Contribute to and manage projects that advance the policies and procedures framework.
  • Technology Adaptation: Stay informed about relevant business tools and technology to enhance process efficiency.

Client Care

  • Internal & External Support: Act as the gatekeeper for policy submissions and provide expert guidance to internal teams on applying policies and procedures effectively.
  • Stakeholder Collaboration: Build and maintain strong relationships with key stakeholders, including Compliance, Service Line teams, and Group functions, to ensure seamless policy implementation.
  • Efficiency Focus: Manage deadlines and deliverables with accuracy and time efficiency, ensuring high-quality service delivery.

People & Team Development

  • Leadership & Training: Play an active role in training team members and promoting awareness of policies and procedures across the organization.
  • Team Collaboration: Foster teamwork and collaboration with immediate team members and other departments to achieve shared objectives.
  • Performance Management: Support your line manager with feedback on team performance and assist with project work and management tasks as needed.

Your profile

  • Experience: Proven experience in a similar role, ideally within legal or compliance functions.
  • Qualifications: Strong academic background and a JFSC-recognized professional qualification (ICSA, STEP, ICA, or equivalent).
  • Regulatory Expertise: Deep knowledge of local legislation and regulatory requirements.
  • Problem Solving: Demonstrated ability to formulate, evaluate, and implement effective solutions.
  • Project Management: Experience managing projects and delivering results in a structured, deadline-driven environment.
  • Initiative: Independent thinker with the ability to manage tasks and drive success proactively.

#LI-EO1 #hybrid

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