Patient Service Specialist - Gynecology Cancer Care

Title: Patient Service Specialist-Gynecology Cancer Care

Location: Scarborough, ME
Facility: Medical Group Practices
Schedule: Full Time
Shift: Day
Job Category: Clerical/Administrative Support
Req #: 63147

Job Description:

Clerical/Administrative Support
Req #: 63147

For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.

The Gynecology Oncology Patient Service Specialist is an integral member of our incredible team of Registered Nurses, Patient Service Specialists, Nurse Practitioners, Medical Assistants and Physicians serving care to women with gynecologic cancer across the state and northern NH.

Key responsibilities of the Gynecologic Oncology Patient Service specialist include greeting patients at the front desk as they check in and check out for their appointment. Screening and documenting patient and provider phone calls in the EMR, escalating message to the appropriate pool in a timely manner. Other responsibilities include monitoring referral work-ques, running reports, collecting copays, reviewing patient forms for completeness, obtaining patient signatures, scheduling and notifying patients of follow up appointments and scanning and indexing patient records. The Patient service specialist also works closely with the clinical team, supporting and helping patients as they navigate their cancer journey.

Our Gynecology Oncology team strives to live out our organization’s values, working together, as a team, to provide patient centered, quality, comprehensive care to each and every patient that steps through our doors.

• This is a full-time position (40 hours per week) during the Monday-Friday work week
• Flexibility for 10 hour shifts once fully trained
• Possibility of 1 day remote per week once fully trained

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Six months of medical office experience required.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: Proficient computer skills.

Additional Information 

With a career at any of the MaineHealth locations across Maine and New Hampshire, you’ll be working with health care professionals that truly value the people around them – both within the walls of the organization and the communities that surround it.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow – programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you’re looking to build a career in a place where people help one another deliver best-in-class care, apply today.