Patient Care Specialist

Patient Care Specialist

Remote-FL

Remote-TX

Full time

1588058

You could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

* Remote based position anywhere in the United States, must be available to work Monday - Friday 1:30 p.m. - 10:00 p.m. EST. Saturday rotation once every 6 - 8 weeks. Training is from 9:00 a.m. - 5:30 p.m. for 6 weeks. Bi-Lingual (Spanish) is preferred.

Position Purpose: Handle inbound and outbound calls, including the processing and upkeep of pharmacy orders and handling of order inquiries and issues.

• Address member inquiries/request received via telephonic outreach
• Schedule deliveries for patients, adhering to accreditation and board of pharmacy requirements
• Maintain up to date knowledge of inter escalation process to adequately communicate urgent patient needs
• Performs other duties as assigned
• Complies with all policies and standards

 

 

 

Education/Experience: High school diploma or equivalent.

 

 

Pay Range: $15.58 - $26.73 per hour

 

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.