Outreach Coordinator

Title: OUTREACH COORDINATOR

Location: Baltimore United States

Salary: $66,314.00 - $81,704.00 with potential growth to $103,309.00/year

Employment Type: Full-Time

Job Description:

Maryland’s Family and Medical Leave Insurance (FAMLI) program makes sure all workers in Maryland have paid time off for medical and family reasons. FAMLI is a social insurance system covering 2. 8 million workers and 180,000 employers, delivered as digitally native, public-facing service. Were in the early stages of building something as big and as far-reaching as unemployment insurance or a new health department. We know that delivering services primarily through a website, over the Internet, is a new way of doing business in government.We recognize that nothing we do matters if people do not know this program exists. Over the next couple of years the Public Engagement Team will be working to ensure Maryland businesses and workers know about the FAMLI program and understand what it means to them. The Public Engagement Team are the bridge builders at FAMLI. They strengthen the organization’s links with communities and stakeholders across Maryland by listening and telling stories. They face both outwards and inwards: they tell Marylanders the story of FAMLI and build empathy by listening to and learning from the communities that FAMLI serves.

The Outreach Coordinator is a member of the Public Engagement Team supporting and reporting to the Manager of Public Engagement. The main purpose of this position is to staff the Public Engagement Team outreach efforts for the FAMLI Division throughout the State of Maryland. The Outreach Coordinator will assist the Manager of Public Engagement in identifying, and creating meaningful opportunities for stakeholders to raise awareness about paid family and medical leave insurance (FAMLI), share their experiences, and provide input into the implementation.

Duties of this position include but are not limited to:

• Maintain proficiency in the full scope of FAMLI' s, benefits, laws and regulations to be able to adequately educate stakeholders and answer questions.  

• Identify outreach opportunities to educate stakeholders and raise general awareness of FAMLI. 

• Maintain strategic partnerships to facilitate communication to stakeholders and gather feedback from stakeholders regarding FAMLI. 

• Represent FAMLI at outreach events including but not limited to conferences, health fairs, presentations, festivals, presentations and meetings throughout the state. 

• Prepare written reports and maintain records of community engagement activities including what is working, problems or concerns and where more outreach needs to happen. 

• Assist with obtaining and analyzing community input on an ongoing basis. 

• Responsible for transport, set-up, and take down of materials and displays for all outreach events and meetings. 

• Assist with execution of FAMLI hosted events and meetings. 

• Serve as on-site contact for all events and engagement activities. 

• Review and fact check background materials, talking points, PowerPoint presentations, fact sheets, and other materials used for outreach and engagement activities. 

• Assist with obtaining and analyzing community input on the communications tools needed to promote FAMLI.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Four years of administrative staff or professional work.

Notes:

1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university for the required experience.

3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for- year basis for the required experience.

Desired or Preferred Qualifications 

 • At least one year of experience conducting community organizing, outreach, or related community engagement activities. 

 • Fluent in English, Spanish or Mandarin 

 • Strong written and oral communication skills, especially at presentations and facilitation of community meetings. 

 • Ability to communicate complex issues in an accessible way. 

 • Experience working with a variety of communities and organizations, including diverse socioeconomic, racial, ethnic, religious, and ideological communities.

 • Enthusiasm in working with diverse stakeholders and constituents 

 • Advanced Microsoft Word, Excel and PowerPoint skills

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

SPECIAL REQUIREMENTS

This role may require travel to other locations for meetings and other business-related needs. Ability to travel locally 50% of the time is required.

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (Labor/DUI) to determine whether any monies are owed to Labor/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

BENEFITS

This is a full-time, permanent position and eligible for full State benefits, which include:

● Flexible hours and hybrid teleworking 

● Paid holidays 12-13 per year 

● Generous paid leave package (annual, sick, personal and compensatory leave) 

● State Pension ("defined benefit" plan) ● Tax-deferred supplemental retirement savings plans (401(k) and 457) 

● Comprehensive, subsidized health, dental and prescription plans with little to no deductibles, free generic prescriptions, and free preventative health services 

● Flexible Spending Account plans for Health Care and Daycare 

● State Employees Credit Union