Operations Program Manager

Title: Operations Program Manager (Hybrid - Arlington, VA)

Location: Arlington, Virginia, United States

Job Description:

Our collective future depends on carbon-free transportation. To forge that future, Voltera develops, owns, and operates the infrastructure that enables companies to succeed at scale with zero-emission vehicles. We’re looking for innovative, people-first team members who understand that culture is critical in our effort to positively impact the world’s transition to a carbon-free transportation future.

We are seeking an Operations Program Manager who will support Voltera’s Site Operations team through building and managing the systems and processes that enable reliable, scalable charging infrastructure. This person will oversee program-level initiatives, streamline workflows, and drive continuous improvements in efficiency and standardization. Our Operations culture prides itself on bridging technical understanding, strategic problem solving, and tactical execution. The ideal candidate excels at dissecting complex challenges, implementing structured solutions, and ensuring operational consistency across teams and vendors.

WHAT YOU’LL DO:

• Manage cross-functional operational projects and initiatives, while ensuring that processes, tools, and coordination run smoothly.


• Track and report on operational metrics and board-level data to drive accountability.


• Serve as primary liaison with key vendors and partners, leading meetings, prioritizing requests, and ensuring timely resolution of issues.


• Support day-to-day operations across Facilities, Procurement, and Integrated Operations Center, escalating or resolving issues as needed.


• Develop documentation and workflows to standardize processes.


• Identify and ruthlessly pursue improvements to process.


• Ability to travel up to 10% (annual summit, team building, workshops, conferences, etc.)


• Perform additional responsibilities as assigned.

 

MUST-HAVE:

• 5-7+ years of experience in operational project management, technical program management, or a related field


• Strong organizational skills with proven ability to manage multiple projects and priorities in a fast-paced environment


• Experience working cross-functionally with finance, accounting, operations, and external vendors


• Excellent communication and stakeholder management skills, with ability to facilitate and escalate effectively


• High attention to detail, reliability, and ability to operate independently in a hybrid environment

 

NICE-TO-HAVE:

• Service operations experience supporting EV charging, energy + utility infrastructure, or related sectors


• Basic project management experience or certification (e.g., PMP, CAPM)


• Proficiency with any of the following software: Atlassian (Confluence and/or Jira), Salesforce Service Cloud or other CMMS/ticketing platforms, analytics and reporting tools (e.g. Power BI, Kibana)

LOCATION:

• Hybrid – Arlington, VA (balance of remote work and in-office presence as needed to support facilities operations)

 

Base compensation ($123,000 to $151,000): Exact compensation may vary based on skills, experience, and location. Our total compensation package includes the base salary, bonus, equity, and competitive benefits (medical/vision/dental insurance, matching 401(k), unlimited vacation time, & EV incentive).

#LI-hybrid

Voltera believes diversity – of thought, backgrounds, and experiences – affects all that we do, from our employees to the solutions we deliver. Our goal is to create an environment in which inclusion through diversity helps deepen the lives and work experience of our employees, enhances our innovation and creativity, and enriches our involvement in our communities. Voltera is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or ancestry, physical or mental disability, as well as any other category protected by applicable federal, state, or local laws.