Operations Analyst

Operations Analyst

Accounting & Finance

$ 18.10 / Hour

location_onChandler, Arizona

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work_outlineContract/Temporary

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Adecco is hiring immediately for an Ops Analyst with a local client in Chandler, AZ! Apply now if you meet the qualifications listed below!

• Contract Type: Temp

• Pay: $18.10 / HR based on experience

• Shift/Hours: Hybrid 3 days onsite / 2 days remote

  • Monday - Friday 8:00am - 6:00pm

  Job Description:

Banking Onboarding & Maintenance serves as a “virtual financial center" for Merrill and Private Bank clients with Bank of America bank accounts. Our department strives to offer the best possible client service to our internal and external clients and assists in the enablement of banking capabilities in Merrill Lynch branch offices.

Role responsibilities include:

• Processing/researching new bank accounts and account maintenance service requests.

• Individuals at this level are expected to use some independence of thought and proven research ability, as well as have a strong focus on client service.

• Generally, one year or more experience is preferred.

Required Skills:

• Proficient PC skills including Microsoft Office applications – ability to type proficiently is a must

• Communicate effectively including excellent listening skills and professional phone/email etiquette

• Ability to manage outbound calls to internal and external clients as a part of the problem resolution and New Accounts process

• Demonstrate a proven ability to navigate multiple systems simultaneously

• Capable of multitasking and working efficiently in a high productivity environment

• Excellent organization skills; ability to prioritize and handle multiple client requests always exercising sound judgment

• Proven history of effective ownership and accuracy

• Possess the ability to work independently while effectively managing and finding resolution to complex situations

• Strong problem-solving skills/analytical skills

• Maintain current knowledge of Bank of America products, policies, and services while keeping abreast of regulations and mitigating risk

• Exhibit professionalism in all situations

• Proven in-depth research skills

• Service minded with a strong focus on providing a differentiated service experience for Merrill Lynch and Private Bank clients

Desired Skills: 

• Knowledge or experience with banking regulations and banking systems

• Knowledge of bank policies, procedures, and Core Values

IMPORTANT: This job is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “Apply with Adecco” button to submit your resume.

The Adecco Group is a global leader in HR services.  Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.  We offer employment opportunities at any stage in your professional career.  Contact us today to discuss available contract and direct hire positions.  Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans

Equal Opportunity Employer/Veterans/Disabled

Pay Details: $18.10 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance