Remote Co Logo

Medical Scheduler

MNGI Digestive Health

  • Date Posted:

    1/17/2025 

  • Remote Work Level:

    Hybrid Remote

  • Location:

    Minneapolis, MN

  • Job Type:

    Employee

  • Job Schedule:

    Full-Time

  • Career Level:

    Entry-Level

  • Travel Required:

    No specification

  • Education Level:

    We're sorry, the employer did not include education information for this job.

  • Salary:

    18.59 - 21.38 USD Hourly

  • Categories:

    Administrative, Customer Service

  • Benefits:

    Health Insurance, Dental Insurance, Vision Insurance, Parental Leave, Retirement Savings, Disability, Paid Holidays, Paid Time Off

About the Role

Title: Medical Scheduler

  • Full-Time
  • Hybrid

  • Minneapolis, MN 55413, USA

  • Schedule: Full-time (40 hours/week)
  • Location: Office/Remote (Training will take place in person)
  • Salary Range: Starting range $18.59 - 21.38/hour (Where an applicant may fall on the salary range will vary based on a variety of factors, including but not limited to experience & education)

Benefits

  • Health Coverage: Medical, Dental & Vision Insurance
  • Retirement: 401(K) with Company Match, Profit Sharing
  • Time Off: Generous PTO, Holiday Pay, Floating Holiday
  • Disability Coverage: Short & Long-Term Disability
  • Family Support: Two Weeks Paid Parental Leave
  • Performance Incentive: Discretionary Bonus Based on Company, Department, and Individual Goals

Key Responsibilities

  • Receive incoming calls from patients or referring clinics and schedule their office visit or procedure appointment.
  • Make outbound calls to schedule patients who have been referred to our office for a clinic visit or a procedure.
  • Document patient insurance information.
  • Monitor database folder in NextGen Electronic Health Record.
  • Data entry of referrals into NextGen Electronic Health Record.
  • Contact referring providers for medication orders and/or clarification of referral orders.
  • Contact patients to re-schedule appointments when needed.
  • Monitor the after-hours cancellation voice mailbox and return calls left in the central mailbox.
  • Monitor the Contact Us folder and return phone calls to patients.
  • Print and send letters to patients and referring providers.
  • Coordinate interpreters for scheduling purposes and appointments.
  • Provide great customer service to internal and external customers.
  • Other duties may be assigned to meet business needs

Essential Functions: In order to perform this job successfully, an individual must be able to perform each essential function satisfactorily and regular attendance is required. The responsibilities listed below are representative of the primary essential functions required; additional duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

  • High School Diploma or GED is required.
  • Associate's degree or higher preferred.
  • Previous customer service experience is required.

Qualification Requirements: The qualifications listed below are representative of the knowledge, skills, and/or abilities required to perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills, and Abilities

Required Knowledge

  • Microsoft Office applications
  • Medical terminology

Required Skills

  • Compassionate patient care
  • Active listening
  • Problem solve, prioritization, and critical thinking
  • Attention to detail
  • Organization and time management

Key Abilities

  • Multitask
  • Communicate effectively verbally and in writing
  • Work independently as well as in a team environment
  • Type proficiently and accurately

 

Apply
Copy Link
Next App