Manager, Threat Intelligence Services

Title: Manager, Threat Intelligence Services

Location: USA

Job Description:

About Us:
We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We’re driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people.

How We Work:
At Proofpoint, you’ll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact.

Corporate Overview

In today’s cyber threat landscape, protection starts with people. At Proofpoint, that simple truth fuels our passion for protecting users, the data they create, and the systems they rely on from a uniquely people-centric perspective.

And we are just as passionate about finding the right people to help us in that mission. When you join Proofpoint, you are helping to:

• Build and enhance our proven security platform

• Blend innovation and speed in a constantly evolving cloud environment

• Analyze new threats and offer deep insight through data-driven intel

• Collaborate with customers to help solve their toughest security challenges

We are devoted to helping our customers protect their greatest assets and biggest security risk: their people. That is why we are a leader in next-generation cybersecurity—and why more than half of the Fortune 100 trust us as a security partner.

The Role

Proofpoint is looking for a highly motivated Manager to help lead the Proofpoint Threat Intelligence Service Team. As a Manager of Threat Intelligence Services, you will lead a team of analysts leveraging Proofpoint threat data to provide context to the threat landscape and as a commercial service to our Proofpoint clients. This role will focus on ensuring the team is consistently delivering actionable threat-related insights to clients while managing topline growth and margin expectations for the practice. 

This role will also lead expansion / tuning of the service portfolio and technical enablement of service delivery. The ideal candidate will have a strong background in leading consulting / services practice, leading /supporting market development efforts, and experience with products serving threat intelligence professionals. The candidate will have demonstrated abilities in people management, building consensus (influencing and driving change), and achieving results. 

Your day-to-day

Drive customer success and engagement  

• Oversee the delivery of cybersecurity services to ensure customer satisfaction and retention 

• Act as a strategic advisor to customers, ensuring they maximize value from our services 

• Develop and refine processes to improve service quality and responsiveness 

Expand and enhance service offerings  

• Work with sales and product teams to develop and deliver go-to-market strategies 

• Identify opportunities for business growth and service innovation 

• Leverage APIs and automation to optimize service delivery and integration 

• Expertise in threat modeling and translating Priority Intelligence Requirements (PIRs) into collection and reporting plans

Promote awareness of cybersecurity services  

• Represent Proofpoint in customer meetings, industry events, and executive briefings 

• Develop presentations and reports to articulate the value of our services to stakeholders  

• Lead and grow a high-performing services team responsible for producing tactical, operational, and strategic intelligence

• Develop resource planning and service delivery models to align with business objectives 

What you bring to the team

• Demonstrated people leadership and management ideally in Cybersecurity and Threat Intelligence 

• At least 2 years of experience of service delivery and people leadership 

• Strong interpersonal and communication skills 

• Track record of working effectively with critical partners, both internally and externally 

• Experience in customer-facing roles, driving engagement, and maintaining strong client relationships 

• Experience growing a tech-enabled services practice, ideally in cybersecurity

• Familiarity with APIs and automation, especially in cybersecurity or threat intelligence solutions 

• Strong presentation and communication skills, with experience engaging executive stakeholders 

• Ability to lead through change in a dynamic, fast-paced environment 

• Project management expertise, ensuring the successful execution of business initiatives 

Preferred Qualifications

• Experience in cybersecurity services, cyber threat intelligence, managed services, or security consulting 

• Deep understanding of the cybersecurity ecoyststem: TIPs, SIEM, EDR, SOAR, and how they integrate with intelligence workflows

• Hands-on data visualization tool familiarity, particularly with Tableau to build dashboards that fulfill customer PIRs

• Knowledge of key cybersecurity frameworks and industry best practices 

• Familiarity with Proofpoint and people-centric security

• Deep knowledge of the email threat landscape 

Why Proofpoint 

Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We are a customer-focused and driven-to-win organization with leading-edge products—and many exciting reasons to join our team. We believe in hiring the best, the brightest and cultivating a culture of collaboration and appreciation.

We are a diverse, multinational company with opportunities in all functions, and leaders that welcome candidates from all walks of life. Apply today and explore your future #LifeAtPFPT.

#LI-Remote

Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:

• Competitive compensation

• Comprehensive benefits

• Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential.

• Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.].

• Annual wellness and community outreach days

• Always on recognition for your contributions

• Global collaboration and networking opportunities

Our Culture:

Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. How to Apply Interested? Submit your application here https://www.proofpoint.com/us/company/careers. We can’t wait to hear from you!

Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option.

Base Pay Ranges:

SF Bay Area, New York City Metro Area:

Base Pay Range: 132,160.00 - 207,680.00 USD

California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska:

Base Pay Range: 109,410.00 - 171,930.00 USD

All other cities and states excluding those listed above:

Base Pay Range: 98,700.00 - 155,100.00 USD