Manager, Project Management

Title: Manager, Project Management
Location: United States

Job Description:

Manager, Project Management

Compensation: Pursuant to Colorado regulations, if this job is performed in Colorado, the salary range is $88,000 - $95,000 plus bonus potential. Eligible to participate in the company benefits plan. We offer health, vision, dental, and pet insurance. We offer a 401(k) retirement plan, student loan assistance, licensing and continuing education reimbursement, parental leave, and housing allowances or gifts.

We are Agency FIFTY3

Be part of a growing team that's changing the way marketing is done in the real estate industry. We thrive off being curious and are constantly striving to impact change, produce the best work, look for ways to innovate, and challenge the status quo. From advanced digital marketing to high-quality creative and websites, we take pride in our client deliverables and stand behind our work.

Our love for marketing is rooted in our culture. Winner of Built in Colorado's Best Place to Work and over 50+ marketing awards, we're a group of passionate team members who collaborate, are committed to growth and development, and spend time recognizing the team's achievements.

Agency FIFTY3 is headquartered in Denver, CO, with the flexibility to work remotely across the United States. We are committed to building and sustaining a diverse, equitable, and inclusive environment where everyone feels comfortable bringing their best self to work. We value the diversity of backgrounds, perspectives, experiences, and skill sets in order to work together to be more representative of the customers and communities we serve.

Are you the Manager our Project Management team is looking for?

Our Managers of Project Management lead our team of Creative and Website Project Managers. They oversee the team responsible for owning client relationships and creative projects from start to finish. They are well versed and experienced in general project management, have a vast understanding of websites from design to development, and are passionate about the success of creative projects. They have a passion for managing teams, building strong relationships internally and externally, and always have our clients' best interests in mind. The ideal candidate for this role has a strong marketing background, superior presentation and communication skills, is passionate about leadership and team building, and has a vast understanding of digital marketing channels and creative products that help our clients reach their goals.

This position is responsible for:

Team Leadership & Development

• People Management: Direct the creative and website project management team to ensure high performance and professional growth.
• Operational Intelligence: Analyze data from internal platforms to make informed decisions regarding team workload, capacity, project health, and client retention.
• Strategic Mentorship: Apply established project management philosophies to daily workflows to ensure our team delivers high-quality, successful projects.
• Internal Collaboration: Lead and foster an environment of collaboration between departments. Build trust and support to align with company goals, team needs, and client expectations.

Client Strategy & Relationship Management

• High-Priority Oversight: Directly manage a subset of high-priority clients, aligning their needs with industry expertise to ensure on-time and on-budget delivery.
• Escalation Support: Act as the primary point of contact for your team's clients to resolve complex situations and manage client temperatures.
• Strategic Planning: Grow and strengthen client relationships by building effective trust, understanding their needs per project, and using tools to keep projects on time and within budget.
• Industry Expertise: Maintain a deep understanding of the property management industry to serve onsite teams with high-quality leads.

Business Growth & Revenue Operations

• Revenue Expansion: Collaborate with the Client Success team and Business Development to grow client relationships and expand product adoption.
• Budget Advising: Execute and advise your team and clients on annual budget recommendations.
• Value Creation: Ensure exceptional service and ROI for clients, leveraging strong project management and interpersonal skills to drive retention.

We're looking for someone who has:

• A proven understanding of our core products including creative services, website design and development and digital marketing, as well as in-depth experience managing creative projects.
• An outstanding work ethic with the ability to work both independently and as part of a larger team. You are disciplined to meet deadlines, stay organized, and achieve results.
• Strong leadership skills and a passion for providing their team the tools they need to excel in their roles and support or clients.
• An understanding of marketing agencies and the real estate industry.
• Strong writing, editing, and proofreading skills.
• A customer service mindset to creatively and effectively manage products from concept to deliverable and the ability to upsell our products and services.
• The ability to be collaborative, adaptive, and flexible, functioning effectively in a fast-paced environment. You have a positive approach to problem-solving while balancing multiple projects.
• Understands our clients needs to expand our revenue and adoption across their portfolio of business with us.

Qualifications we're looking for:

• A vast understanding of websites including design, development, and post launch maintenance workflows.
• Knowledgeable and can execute on project management for creative products.
• A passion for leading a team and providing feedback to increase their skillset and engagement.
• Excellent analytical, critical-thinking and problem-solving skills.
• Excellent communication and presentation skills.
• Self-motivated, self-starter, able to independently execute with minimal supervision in an agency environment with rapidly changing priorities.

Perks and benefits we offer:

• Flexible work-from-home and remote work policy in the U.S.
• Full benefits package available to all full time Team Members.
• 401k with company match for eligible team members.
• Life and Disability Insurance (100% Paid Life, STD, and AD&D).
• Flex PTO and 10 paid holidays.
• 12 weeks of Paid Parental Leave (Maternity & Paternity) for eligible team members and primary caregivers of a newborn or adopted child.
• Optional Health Savings Account, Flexible Savings Account, and Pet Insurance.
• Leadership training and events, and StrengthsFinder 2.0 assessment to promote growth and development.

We are an Equal Opportunity Employer

Agency FIFTY3 is proud to be an equal opportunity employer, committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates, prohibiting discrimination and harassment of any type without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental ability, marital status, sexual orientation, gender identity, gender expression, military and veteran status, and any other characteristic protected by applicable laws.