Manager, Post Acute Care

Title: Manager, Post Acute Care

Location: Champaign, Illinois

• Professional
• Full-Time
• Remote: Yes
• Day
• Monday through Friday regular business hours.
• ID: 15008

Job Description:

Overview

The Post Acute Care Manager (PCM) is responsible for building and managing Carle's Post-Acute Care Collaborative (PACC). This includes networking with Acute Care professionals, including Case Managers, physicians and key ancillary Hospital personnel along with networking and business development with hospitals, physicians' groups and long-term acute care hospital (LTAC), providing a consistent source of transitioning patient referrals.

The PCM will maintain relationships with skilled nursing facilities (SNF) that are characterized by patient-centeredness, collaboration and mutual respect and serve as liaison between SNF leadership and Hospital leadership to ensure that all parties meet mutual expectations of accountability for quality and efficiency of care. The PCM will serve as Hospital's ambassador to SNFs in forming and maintaining provider relationships and identify opportunities within PACC that will enable them to admit and successfully manage complex patients. The scope of this role includes collaboration with colleagues and leaders at Carle Health's regional partner organizations.

• Hybrid - must be willing to travel to assigned locations:
• Location Areas - Bloomington, Peoria, Champaign, Danville, Farmington
• Clinic Locations - at least 1X a month (Senior Health and Geriatrics)
• Nursing Homes - quarterly

Qualifications

Certifications:

• N/A

Education:

• Bachelor's Degree - Healthcare Management or Related

Work Experience:

• Healthcare - 3 years (population health, care coordination, nursing home, or related)
• Team Management - 3 years

Specialized Knowledge & Skill:

• Ability to develop new relationships
• Successfully manage existing customers to accomplish stated objectives.
• Organized and detail-oriented with demonstrated
• Ability to manage multiple projects simultaneously.
• Strong written, verbal communication and interpersonal skills.
• Strong PC skills including MS Office applications (e.g. Outlook, Word, Excel, and PowerPoint).
• Proven ability to effectively lead productive conference call discussions
• Develop internal partnerships.
• Strong work ethic.
• Positive attitude.
• Ability to thrive and exhibit teamwork in a dynamic environment.
• Demonstrated ability to meet deadlines with a 'whatever it takes' philosophy.
• Must be able to communicate professionally and effectively with management, executives, internal staff, peers, and a variety of external partners and customer types.

Responsibilities

• Visits SNFs with which Hospital and/or the PACC has a relationship.
• Monitors census, referrals, and quality data of Hospital patients to each SNF facility.
• Works with internal and external data sources
• Monitor care experiences of patients at each facility, to include unplanned transfers.
• Monitors the post-SNF discharge experience of patients
• Looks for gaps in care and need for improvement of care processes.
• Monitors the effectiveness of SNF-Hospital-SNF transfers in terms of information-sharing and outcomes.
• Responds to SNF concerns and SNF staff needs that Hospital can address.
• Creates and maintains ongoing relationships with SNF/Hospital leadership and clinicians, IT, compliance, palliative care/hospice, care management, private practices, home health agencies, dialysis centers, Department of Aging, Adult Protective Services, Department of Social Services.
• Facilitates SNF group learning collaboratives
• Conducts one-on-one SNF meetings to review data and outcomes.
• Expands scope of the PCM role to involve evaluation
• Collaboration with other types of post-acute providers and leaders across the region that Carle Health serves.
• Supervises post-acute care staff who interact with staff at PACC homes to facilitate transition of care from hospital to PACC homes.
• Responsible for building and maintaining PACC.
• This includes networking with Acute Care professionals, including Case Managers, physicians and key ancillary Hospital personnel.
• Networking and business development with hospitals, physicians' groups and LTACs, providing a consistent source of transitioning patient referrals.
• Maintains relationships with skilled nursing facilities (SNF) that are characterized by patient-centeredness, collaboration and mutual respect.
• Serves as liaison between SNF leadership and Hospital leadership
• Ensure that all parties meet mutual expectations of accountability for quality and efficiency of care.
• Serves as Hospital ambassador to SNFs in forming and maintaining relationships.
• Identifies opportunities within PACC that will enable them to admit and successfully manage complex patients.

About Us

Find it here.

Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance - and opportunities meet flexibility. Find it all at Carle Health.

Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet designations, the nation's highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world's first engineering-based medical school, and Health Alliance. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Compensation and Benefits

The compensation range for this position is $36.66per hour - $63.06per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate's experience, qualifications, location, training, licenses, shifts worked and compensation model.