Localization Project Manager

Title: Localization Project Manager

Location: São Paulo

Job Description:

Your wellbeing matters. Join a company that cares.

GET TO KNOW US

Wellhub (formerly Gympass*) is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner. Founded in 2012 and headquartered in NYC, we have a growing global team in 11 countries. At Wellhub, you have the opportunity to build a career in a high-growth tech company that places wellbeing at the foundation of its culture, and contribute to making every company a wellness company. 

*Big news: Gympass is now Wellhub! 

We are thrilled to announce our rebranding as Wellhub, marking a significant milestone in our journey. This transformation reflects our evolution from a “pass for gyms” to a comprehensive employee wellbeing solution. With our refreshed identity, we are poised to embark on an exciting new chapter of growth and expansion. We are elevating our offerings, including a completely new app experience and an expanded network of wellbeing partners. Learn more about it here. 

THE OPPORTUNITY

We are hiring a Localization Project Manager for our Marketing team in São Paulo!

Wellhub is seeking a L10N PM to support the localization and adaptation of marketing assets for our 10+ locales. The successful candidate will play an active role in our Localization Center of Excellence for our Marketing teams, which will secure a successful setup for global communications to consistently produce locally relevant assets that truly resonate with the different target audiences, by generating effective translations & cross-cultural adaptations thus driving revenue through improved user experience.

This position will report directly to our Localization Manager and involves a strong sense of collaboration and effective communication with the rest of the Localization team, external vendors, and key stakeholders across Wellhub. This new Wellhubber will become the go-to person for successful management of any localization project, to help ensure that Wellhub consistently delivers a great native experience across its operating regions.

YOUR IMPACT

• Manage localization and adaptation requests from Wellhub stakeholders with our team of approved translations agencies, following the approved processes and making sure projects are delivered by the agreed target date with the highest quality standards.
• Build strong collaboration and effective communication with internal stakeholders (incl. production) to gain clear understanding of the brief, deliverables, and timeline for each project, to ensure smooth adaptation process and successful delivery of market-specific materials. 
• Demonstrate a sound understanding of Wellhub’s different target audiences (client, partners, end users), brand and style guides, as well as any language tool to achieve a consistent and locally resonant tone of voice for all comms across channels and different audiences.
• Develop strong and effective relationships with Wellhub Localization Leads, 3rd party translation vendors, lead linguists and other local market stakeholders to deliver the right language quality per content type.
• Support the pt-BR Localization Lead at Wellhub on the review, QA and evaluation of translations from English into pt-BR to ensure they meet the brief (format, tone of voice, language, style) and the brand and message are relevant in the local market for a high-quality localized experience. 
• Occasionally, perform brief translations when required. 
• Provide constructive feedback to the local talent when appropriate, actively participate in root-cause analysis and issue prevention and escalate quality issues to help find a way to always keep the highest quality standards.
• Support Wellhub Localization Leads on Terminology and TM clean-up activities regularly to maintain glossaries, style guidelines, and translation memories up to date and always relevant. Also, help build and maintain a library of approved assets and l10n best practices. 
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance.

WHO YOU ARE

• Reside in São Paulo.
• Availability to go to the office when requested (at least once a month).
• Proficiency in English.
• Fully immersed (both linguistic and culturally) in the Brazil market reality.
• Previous experience working as a project manager in the localization industry Ideally, experience in translating marketing-related content (incl. app localization and transcreation). 
• Knowledge of localization workflows, CAT tools, linguistic QA, and maintenance of language assets.
• Highly organized with a quality-first approach and great attention to detail.
• Able to perform in a dynamic environment with ongoing changes.
• Solution-driven thinker with a proactive attitude and a quality-first approach to work.

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that previous experience in localization project management and fluency in English with are mandatory requirements.

WHAT WE OFFER YOU (Latam)

We're a wellness company that is committed to the health and wellbeing of our employees. Our flexible program allows you to customize your benefits, according to your needs! 

Our benefits include:

WELLNESS: Health, dental, and life insurance.

FLEXIBLE WORK: At Wellhub, flexibility fosters a happier, healthier, and more productive work environment for everyone. As a Flexible First company, we offer two work model options: flexible hybrid and full remote, and make the office a place for collaboration, community, and team building. The model for this role can be discussed with your recruiter and hiring manager. We offer all employees a home office stipend and a monthly flexible work allowance to help cover the costs of working from home. 

FLEXIBLE SCHEDULE: Wellhubbers and their leaders can make the best decisions for their scope. This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs.

WELLHUB: We believe in our mission and encourage our employees and their families to take care of their wellbeing too. Access onsite gyms and fitness studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted.

PAID TIME OFF: We know how important it is that our employees take time away from work to recharge. Vacations after 6 months and 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + extra day off for your birthday.

PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life and we want our employees to take the time to be present and enjoy their growing family. We offer 100% paid parental leave to all new parents and extended maternity leave.

CAREER GROWTH: Outstanding opportunities for personal and career growth. That means we maintain a growth mindset in everything we do and invest deeply in employee development.  

CULTURE: An exciting and supportive atmosphere with ambitious people from around the world! You’ll partner with global colleagues and share in the success of a high-growth technology company disrupting the health and wellness space. Our value-based culture of trust, flexibility, and integrity makes this possible every day. Find more info on our careers page! 

And to get a glimpse of Life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Questions on how we treat your personal data? See our Aviso de Privacidade para Candidatos. 

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