Learning Management System Content Administrator - Junior Instructional Designer

Title: LMS Content Administrator/Junior Instructional Designer

Location: US

Remote

Job Description:

Full time

job requisition id: R2500778

Ready to make a difference?

ICF is seeking an LMS Content Administrator/Junior Instructional Designer to join our dynamic and innovative team within the Growth, Engagements, and Insights group. The LMS Content Administrator/Instructional Designer will be responsible for managing and developing e-learning content, ensuring the Learning Management System (LMS) is optimized and that training materials are engaging and up to date. This role will work closely with Subject Matter Experts (SMEs) and other stakeholders to create high-quality instructional content, ensuring compliance with SCORM standards and Section 508 regulations.

Why you will love working here:

• Quality of life: Flexible workplace arrangements, work-life balance
• Investment of the community: Donation matching, volunteer opportunities
• Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
• And many, many more (Ask your recruiter for more details!)

What you will be doing:

• Organize and manage LMS course offerings, ensuring training materials are accessible and up-to-date.
• Support IT training programs, both internal and client facing, by creating process documentation and interactive courses.
• Update existing trainings and materials to reflect the latest best practices.
• Assist in the development and review of course/task flow to meet SCORM conformance and Section 508 compliance standards.
• Collaborate with SMEs to gather content and achieve team goals for content creation.
• Evaluate course feedback and maintain high-quality, effective training programs.
• Utilize tools like Articulate 360, RISE, Canva Pro, and Camtasia to design engaging learning content.

What we need you to have (minimum qualifications):

• Bachelor's Degree in Instructional Design, Information Technology or a related field (or applicants can substitute one year of related experience for one year of education)
• 2+ years professional experience instructional design and e-learning development, information technology and/or related experience
• Experience with Learning Management Systems (LMS) and e-learning development tools such as Articulate 360, RISE, Canva Pro, and Camtasia
• Experience with project management software and methodologies such as JIRA

What we would like you to have (preferred qualifications):

• Strong writing and editing skills to create clear, engaging, and high-quality content
• Experience with Accessibility and Section 508 compliance
• Familiarity with multimedia authoring tools for e-learning content development
• Knowledge of current educational technologies and instructional methodologies

Professional skills you will use:

• Ability to work in a team-based environment and prioritize multiple projects
• Strong communication, collaboration, and time management skills
• Ability to effectively gather information from SMEs and collaborate with diverse stakeholders
• Excellent problem-solving skills and ability to develop creative solutions for instructional challenges

Working at ICF

ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. 

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is: $67,020.00 - $113,934.00