TridentCare

Lab Dispatcher

TridentCare

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  • Date Posted:

    7/3/2025

  • Remote Work Level:

    100% Remote

  • Location:

    Remote, US National icon-usa.png

  • Job Type:

    Employee

  • Job Schedule:

    Full-Time,Alternative Schedule

  • Career Level:

    Experienced

  • Travel Required:

    No specification

  • Education Level:

    We're sorry, the employer did not include education information for this job.

  • Salary:

    $15 Hourly

  • Categories:

    Administrative,  Admin,  Appointment Setter

About the Role

Lab Dispatcher - Remote: 1st Shift 5am-130pm ET / Fri-Mon (32 hours)

Job Category: Administrative

Requisition Number: LABDI029422

 

Posting Details

Full-Time

  • Hourly Range: $0.01 USD to $999 USD
  • Rate: $15 USD per hour

  • Locations

    Showing 1 location

    Remote USA
    United States

Job Details

Description

 

Company: TridentCare

Dispatcher Essential Duties and Responsibilities:

Dispatches all orders for services to field service personnel within fifteen (15) minutes of order entry.

1. Properly documents changes to orders requested by facility and/or ordering physician.

2. Coordinates estimated time of arrival (ETA) with appropriate technician and facility, upon request.

3. Ensures dispatched orders are confirmed as received by technicians.

4. Contacts facilities when scheduling or re-scheduling is necessary for any reason.

5. Coordinates reassignment of orders to different technicians when necessary.

6. Assists with inbound Customer Service calls as needed or directed.

Dispatcher Qualifications:

 1.  High School Graduate or GED.

 2.  Proficient to expert use of Microsoft Office software.

3.  Ability to communicate clearly, both in listening and confirming the message received,  and in relaying clearly all necessary information to ensure effective response.

4.  Ability to focus on the task at-hand in a busy, call center environment

Work-From-Home Requirements:

1. Must have private workspace, free from external sounds and distractions. Must meet safety checklist requirements.

2. Must have high speed internet connection to support VoIP communications. Fiber or Cable is recommended. DSL and Satellite connections are not recommended.

3. Must successfully pass Trident Care's Network Performance Test. Must have access to a PC that can run this test. (Not Chromebook).

#MBX

Qualifications

Skills

Preferred

Dispatch and Routing

Novice

Behaviors

Required

Dedicated

: Devoted to a task or purpose with loyalty or integrity

Team Player

: Works well as a member of a group

Detail Oriented

: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Required

Self-Starter

: Inspired to perform without outside help

Education

Required

High School or better.

 

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