IT Business Analyst

Title: IT Business Analyst

Location: WI-Milwaukee United States

Work Type: Hybrid, Full Time

Job ID:R2025688

Job Description:

Our Business Analysts work collaboratively with cross-functional team members to perform analysis around/for projects and serve as a conduit in delivering quality results. BA's partner with our business partners to support their growing technology needs, helping mature the business analysis capabilities and provide solutions.

The Baird Online team develops and maintains the client portal - web and mobile - for Baird's Private Wealth Management clients. As a Business Analyst on this team, you'll have the opportunity to work closely with project management, developers, Quality Analysts, Designers, and product management to deliver an engaging online client experience. The role involves leading small projects, collaborating across many teams at Baird, triaging support tickets, analyzing data, and partnering with vendors to bring software solutions to life.

This is a hybrid role with 2-3 days/week in office at our headquarters in Milwaukee, WI.

The impact you'll make

Analyze and Develop Solutions - think about it!

• Independently elicit requirements by the use of interviews, workflow analysis, requirements workshops, and surveys to provide business process descriptions, business requirements, use cases, and user stories.
• Collaborate with project team members (developers, architects, product owners) to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Perform analysis of potential solutions against business requirements and financial impact to identify the best solution for the business.
• Actively engages with the client community (internal and external) throughout all stages of project lifecycle, including business requirement elicitation through implementation.
• Partner with internal business units to define information requirements and translate them into appropriate data solutions
• Perform data analysis to gain a solid understanding of the business data in order to collaborate effectively with the business users, business analysts, and data owners.
• Develop and validate source to target mappings and transformation logic required to support business needs. Understand the importance of capturing data lineage.

Test and Troubleshoot - focus on quality!

• Supports quality assurance through test plan and/or script creation, QA team collaboration, and project team validation.
• Act as a facilitator for UAT (User Acceptance Testing) with the client, third party vendors or other testers that use the product, leveraging acceptance criteria defined with the business partner.

Collaborate - build relationships!

• Consult and develop relationships with all client personnel that foster closer ties between the business and Information Technology department.
• Continually seeks opportunities to increase client satisfaction and deepen client relationships.

Project Execution - get it done!

• Assists project managers in defining project milestones, based on business need, requirements, and defined solution.
• As needed, facilitates project management role on small projects, ensuring the right capabilities are encompassed in the project team and scope.

What you'll bring to Baird

• A minimum of five (5) years of prior IT experience, including at least three (3) years related BA experience.
• A college degree, ideally a B.S. in Computer Science, MIS, Business Administration, or Finance is preferred, but equivalent experience is considered too.
• Experience, comfort level and success working in agile environment
• Strong experience with writing business requirements, use cases and user stories
• Previous experience with data analysis including writing SQL queries and interpreting results to help answer business questions, troubleshoot and support client data needs
• Experience working on projects related to the creation, support and enhancement of web applications.
• Strong communication and collaboration skills, ability to influence without authority.
• Detail oriented and possess exceptional organizational, time management, and problem solving skills.
• Motivated by small quick wins and process improvement

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Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.