Inside Sales

Title: Inside Sales

Location: Tokyo

Workplace: hybrid

Category: SDR MM APJ

Job Description:

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

We are a global leader in the experience analytics space, having secured $1.4 billion in funding and expanded to 15 offices worldwide. We’re here to stay—and we’re looking for team members that can help us further our growth.

Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

Important note: be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.

About our business in Japan

With the establishment of our Japanese subsidiary in April 2022 and led by Kenichiro Ina as Country Manager, we have grown rapidly to become a trusted partner to enterprise companies across a range of industries.

Currently, approximately 18 members play important roles, such as Account Executive (AE), Sales Development Representative (SDR), presales, Customer Success Manager (CSM), marketing, and partner sales, and are working to improve corporate efficiency, drive innovation, and support digital transformation.

We are proud to serve over 60 enterprise clients in Japan, including industry-leading companies such as Sony, Sumitomo Mitsui Card, Casio, Belluna, and SoftBank, who leverage our solutions to achieve key business outcomes and stay competitive in a rapidly changing digital environment.

About the role

This position is ideal for a highly motivated candidate who will report directly to the APJ Sales Development Head and have the ability to generate new business opportunities and build strong customer relationships in the Japanese market.

As an inside sales person, you will identify and nurture potential customers, and work with the sales team to promote relationship building with target companies. You will help expand our market by deeply understanding our customers' issues and proposing how our solutions can help them.

We are a rapidly growing company and are looking for someone who can take initiative and drive the business forward. This position is a great opportunity for someone looking to advance their career.

Main duties

• Generate new business opportunities through email, industry events, introductions, etc.
• Build trust and foster long-term relationships with C-level decision makers
• Understand market trends and position yourself as an industry expert
• Partner with the sales team to help build and grow the pipeline
• Analyze customer issues and provide market trend feedback to internal teams
• Achieve quarterly and annual sales goals through a consultative sales approach.

Required Qualifications

• A strong desire to succeed and the ability to take initiative in your work
• 1+ years of sales/business development experience in B2B technology, SaaS, analytics, CRM software industry
• Excellent communication and presentation skills in Japanese (native level) and English (business level)
• Those who understand Japanese business culture and can conduct sales that emphasize building trust and long-term relationships
• People who are competitive and have had success in sports or academics

Why you should join Contentsquare

We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

Here are a few we want to highlight:

- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year

- Work flexibility: hybrid and remote work policies

- Generous paid time-off policy (every location is different)

- Immediate eligibility for birthing and non-birthing parental leave

- Wellbeing and Home Office allowances

- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work

- Every full-time employee receives stock options, allowing them to share in the company’s success

- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts

- And more benefits tailored to each country

Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.