Human Resources Systems Manager

Title: Human Resources Systems Manager (WMS02) Olympia

Salary $97,469.00 - $121,836.00 Annually

Location Thurston County – Olympia, WA

Job Type Full Time - Permanent

Remote Employment Flexible/Hybrid

Job Number 2025-05235

Department Dept of Children, Youth, and Families

Division Human Resources

Job Description:

Our vision is to ensure that "Washington state's children and youth grow up safe and healthy-thriving physically, emotionally and academically, nurtured by family and community."

Job Title: Human Resources Systems Manager (WMS02)

Location:  Olympia, WA/This position is primarily telework (remote) but may need to go into the office for the occasional meeting or event

Salary:  $97,469 - $121,836 Annually

The HR Systems Manager is a newly established position that will be responsible for evaluating, planning for and ensuring operational support is provided in the areas of HR data structure, extraction and connections to other internal agency systems and programs; auditing and centralized keying and/or direct oversite of system employment actions across the agency comprised of approximately 5,400 employees. This position is responsible to ensure assigned areas are managed within applicable Federal and State law, all agency collective bargaining agreements, WAC rules, and RCWs. Directs, guides, and implements human resource best practices and consultation strategies are executed and applied to ensure consistency state-wide.

This position provides leadership, management, and oversite in the daily operations of a large-scale mission critical enterprise application, HRMS. This requires a high degree of technical knowledge along with ability to interpret and apply policy, rules, and laws, which is essential to the day-to-day operation and the management of the statewide DCYF HRMS team. The position currently manages a workforce of five staff, which completes 100% of the agencies position actions within HRMS, which impacts data surrounding the agency's organization structure, which impacts agency budget and leave allotments. Additionally, the HRMS unit is responsible for the entry and accuracy of personnel actions agency wide.

Furthermore, is responsible for providing training related to review and use of data contained in the enterprise system to HR staff, completing data audits to ensure accuracy of information entered into the system, and provides expert level consultation to agency executives, managers, and professional HR staff. This position is also responsible for identifying impacts from policy and rule changes, and developing implementation plans while working with business partners. This position is relied upon to ensure the agency is in compliance with rules, laws, and policies that impact personnel and positions, such as compensation related to minimum wage laws, ensuring general wage increases and other collective bargaining decisions are implemented accurately and fairly.

Click here to learn more about DCYF.  

More about this Opportunity:

Lead, Manage, and Mentor HRMS Team Members:

• Collaborate with each team member to identify opportunities for growth in view of unit requirements/strategy as well as their particular development needs.
• Set standards and objectives for performance and growth, to include identify strategies for implementation.

Identify resources to enhance professional growth.

• Mentor/develop/coach HRMS team members to achieve performance standards and development objectives. This includes supporting their growth via regular one-on-one meetings as well as monitoring performance within established standards and objectives.
• Document goals, directives, and feedback including annual performance development plans.
• Provide prompt, ongoing affirmative and constructive feedback on performance as appropriate.
• Provide guidance on complex issues, helping to ensure HRMS team members are applying accurate and consistent decisions and agency practice.

Manage Human Resource Management System Team:

• Directly oversee and manage service delivery of professional and para-professional staff responsible for the following statewide human resource activities.

• Administration of personnel, position, and organization structure processes.

• Accurate and timely administration of all personnel, position, and org management actions.

• Administration and use of the Human Resource Management System.

• Administration of HR data requests, both internal and external.

• Provides statewide consultation and guidance related to the HRMS system, relevant rules, and data retrieved from the system.

• Provides guidance on system needs and impacts relevant to business decisions across the agency.

• Provides expert consultation.

• Provide precedent-setting and legally impactful expert consultation and advice to agency leadership, HR staff members, and employees on information contained in HR systems, including HRMS. Utilize extensive knowledge of the legal requirements surrounding the information and data contained in the HR systems through staying current with new laws, case law, collective bargaining agreements, and best practices.

• Provide subject matter expertise and guidance to agency leadership, and HR field operations staff members for their development and utilization in counseling agency managers and employees.

• Participate in meetings representing HR and the HRMS team with internal and external stakeholders.

• Responsible for evaluating data entered and contained within HRMS and other data systems, such as agency dashboards.

• Continually make recommendations for process improvements and revisions related to HR systems and HRMS with a strategic mindset focused on impacts to major business functions that have an impact statewide.

• Lead and participate in quality improvement activities while representing the HRMS functions and team.

HR Data Integrity:

• Accountable for data integrity to include quality, accurate, security and usability of employee data and related interfaces by leading the establishment of adequate processes and audits, to include collaborating with numerous business owners and downstream users.

Represent the agency internally and externally on multi-division and/or multi-agency task forces/committees in the establishment, modification, and implementation of statewide HR direction related to HR technical systems development and management:

• HR HRMS technical business owner; collaborating with internal and external stakeholders to ensure that the system meets the needs of users and issues and updates are being addressed.

Required Qualification:

• Bachelor's degree or higher with major study in HR management, Business, Public Administration, social or organizational behavioral sciences, or related field from an accredited college or university whose accreditation is recognized by the U.S. Department of Education and the Council for Higher Education Accreditation (CHEA)

AND

• Five (5) years of progressively responsible, subject matter expert consultation in:

• Human Resource Information Systems.

• Experience and ability to analyze complex problems and develop solutions related to human resource issues.

• Commitment to equity, inclusion, and respectful workplace principles.

AND

• Three (3) or more years of experience directly supervising or leading a team of HR professionals.

NOTE: Experience will substitute year for year for education.

In addition to those required qualifications, our ideal applicant will also have some or all of the following knowledge of:

• Three (3) years or more experience using the following programs: HRMS.
• Five (5) years or more experience using the enterprise-wide Human Resource Management Systems (HRMS)application to enter data related to our agency's employees and positions. 
• Experience in retrieving and analyzing data received from this system in connection to agency's strategic goals, customer needs, and information requests received.
• Experience as a professional HR generalist.
• Demonstrated conflict resolution and facilitation skills.
• Experience supervising others and leading a team.
• Knowledge of WAC, RCW, CBA, and Administrative Policies relating to all three programs administered.
• Highly skilled in providing written and oral guidance to diverse audiences.

Supplemental Information:

The Department of Children, Youth, and Families (DCYF) is committed to Washington's children and youth growing up safe, healthy, and thriving. We invite all candidates to join us in our mission to create a diverse and equitable workplace that reflects the communities we serve.  If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway.

The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.

Applicants who meet the minimum qualifications and wish to claim Veteran's Preference MUST attach a copy of their DD214 or NGB Form 22, or other verification of military service. Please blackout (redact) the social security number before attaching any documents. For additional information on Veteran's Preference and guidance on how to determine if you are eligible, click here.

If you have any questions pertaining to this recruitment or if you would like to request an accommodation throughout the application/interview process, contact the Steven Loduha (Talent Acquisition Manager). If you're experiencing technical difficulties creating, accessing or completing your application, call NEOGOV toll-free or email.

Persons needing accommodation in the application process or this announcement in an alternative format may call or the Telecommunications Device for the Deaf (TDD).